Opinion

When will the light go green for autonomous cars?

When will the light go green for autonomous cars?

Written by on May 24, 2016 in Opinion with 0 Comments
Let us hope that those people and companies who are investing billions in autonomous cars have a lot of patience. They will need it. It may very well be that ... Read More
Virtual reality, game changer, Next Big Thing, or red herring?

Virtual reality, game changer, Next Big Thing, or red herring?

Written by on May 23, 2016 in Opinion with 0 Comments
We can’t help it, but virtual reality brings out the cynic in us. Most things do, you will say, and you would be right. The question, though, and one for ... Read More
In payments and POS, the US is still a land of confusion

In payments and POS, the US is still a land of confusion

Written by on May 23, 2016 in Billing & Payments, Guest Blog with 0 Comments
Well, I’m back in America again and I can’t help but notice that the retail point-of-sale (POS) experience is getting weirder week by week. I’ll show you why in a ... Read More
Now Indian operators are crying out for differential pricing

Now Indian operators are crying out for differential pricing

Written by on May 20, 2016 in Guest Blog with 0 Comments
Indian operators have beseeched the regulator to lift the ban on differential pricing, claiming it is causing confusion. The request comes less than three months after the telecom regulator disallowed ... Read More
With the new GDPR, whose data is it anyway?

With the new GDPR, whose data is it anyway?

Written by on May 19, 2016 in Guest Blog with 0 Comments
“Keep Calm and Carry On” seems a fitting theme for the finally-published General Data Protection Regulation (GDPR) – a new European wide legislation which is designed to give individuals greater ... Read More
The contact centre is dead, what will come after it?

The contact centre is dead, what will come after it?

Written by on May 19, 2016 in Guest Blog with 0 Comments
The contact centre has always been a somewhat nebulous concept. Many folk still default to the older term ‘call centre’, despite every effort that has been taken to rebrand it. ... Read More
MCX and the perils of ignoring the customer experience

MCX and the perils of ignoring the customer experience

Written by on May 18, 2016 in Guest Blog with 1 Comment
MCX serves as a lesson to all in the ecosystem. Merchant Customer Exchange (MCX) has paid a heavy price for ignoring the fundamentals that govern whether or not Digital Live services ... Read More
Passport to the future: will APIs deliver the digital telco?

Passport to the future: will APIs deliver the digital telco?

Written by on May 17, 2016 in Opinion with 1 Comment
When the CTO of Vodafone described how they are changing from an engineering to a design lead IT environment, perhaps he was thinking about APIs. Vodafone is, he said, beginning to dare ... Read More
Security challenges for the industrial Internet of Things

Security challenges for the industrial Internet of Things

Written by on May 17, 2016 in Guest Blog with 0 Comments
Networking and automating industrial production can have enormous benefits for businesses, but it also presents new IT security challenges. Deutsche Telekom explains in its new white paper, Security for the Industrial ... Read More
The Cloud: speeding drug delivery

The Cloud: speeding drug delivery

Written by on May 16, 2016 in Guest Blog with 1 Comment
Clinical trials play an essential role in the drug development process by effectively demonstrating the efficacy and safety of a pharmaceutical compound. Current estimates show, however, that only about 1 ... Read More
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