With a pair of offices dealing with claims, billing and payments from two separate services and no way to migrate the data, Orlando Health, based in Orlando, Fla., struggled to create an efficient and accurate revenue cycle workflow for years. One office handled physician accounts receivable; the other handled hospital accounts receivable. These disjointed revenue cycle systems weakened Orlando Health operationally and financially.
A software as a service (SaaS) analytics platform helped the healthcare organization tackle this problem five years ago, and to date has played a significant role in helping the system avoid losing out on $22.7 million a year in patient payments for medical services. Read the story here…
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