Alex Leslie

Alex Leslie

Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet. He is publisher of DisruptiveViews and previously BillingViews.

rss feed Twitter
Goodbye and hello, again!

Goodbye and hello, again!

Written by on November 24, 2017 in News with 2 Comments

So, it’s goodbye …. and hello! We have been bringing you DisruptiveViews and before that, BillingViews, for over eight years now but it’s time for us to move onwards and upwards. Over the last year we have been building a formidable team in Asia headed up by telecoms industry veteran, John Tanner, to deliver our […]

Continue Reading

Is it time that we began to think of the GDPR as an opportunity?

Is it time that we began to think of the GDPR as an opportunity?

Written by on November 22, 2017 in Opinion with 0 Comments

Mention the forthcoming General Data Protection Regulation – GDPR – and people generally throw their hands in the air. The established view is that it is overly restrictive, burdensome, and anyway no-one will be ready in time. And how are we meant to do business in that kind of environment? Oddly, individuals seem more prepared […]

Continue Reading

Was this experience with EE the most frustrating ever?

Was this experience with EE the most frustrating ever?

Written by on November 20, 2017 in Opinion with 2 Comments

When you set up a new business there are no real roles, and when it comes to ordering stuff, unpacking the stationery order or washing up the coffee mugs, you just get on and do it. This particular new business is to be a shop, in South West Scotland, selling Art and Antiques, and the building […]

Continue Reading

The 2017 Magic Quadrant: has Gartner gone completely sane?

The 2017 Magic Quadrant: has Gartner gone completely sane?

Written by on November 17, 2017 in Opinion with 2 Comments

You will probably be aware of our views on Gartner’s yearly Integrated Revenue and Customer Management (IRCM) Magic Quadrant and one of our theses about how much actual influence it has on purchasing decisions (and therefore how badly you need to be in it – not that much, it turns out). So, imagine our surprise […]

Continue Reading

Which is the most overhyped technology of 2017? Hint: not 5G

Which is the most overhyped technology of 2017? Hint: not 5G

Written by on November 14, 2017 in Opinion with 0 Comments

As we approach the end of the year, and analysts and journalists sharpen their pens and gaze with steely concentration into the mists of 2018, we thought we would take a moment to reflect on the year and – for the moment – simply sift through the hype. When you ask most senior executives what […]

Continue Reading

Here are 101 ways to boost your (telco) business: #innovation

Here are 101 ways to boost your (telco) business: #innovation

Written by on November 7, 2017 in Opinion with 1 Comment

It is safe to say that policy control has grown up. In its early iterations, it was used to control customers. Customers would reach their data limit, and find that their speed had been reduced or they had been blocked, or they were suddenly liable to overage charges. Then telcos realised that they could reverse […]

Continue Reading

Amazon will open its second corporate office in Vancouver

Amazon will open its second corporate office in Vancouver

Written by on November 6, 2017 in News with 0 Comments

VANCOUVER (Reuters) – Amazon Inc said on Friday that it will a open second corporate office in Vancouver, doubling its staff in the western Canadian city by early 2020 as it looks to tap into a burgeoning local tech workforce. The Seattle-based company said the Vancouver expansion has been in the works for some time […]

Continue Reading

There is an irony brewing in the American car industry

There is an irony brewing in the American car industry

Written by on November 1, 2017 in Opinion with 0 Comments

There is a wonderful irony brewing (assuming irony brews) in the American car industry. While the world – particularly the richest bits – focus on electric and self-driving trucks and cars, the demand for good old work horse trucks keeps rising. So does the price. This might raise the question: when the deadline approaches when […]

Continue Reading

Is Amazon Key going to lock in customers’ trust completely?

Is Amazon Key going to lock in customers’ trust completely?

Written by on October 27, 2017 in Opinion with 0 Comments

The launch of Amazon Key has divided opinion. Key is a camera and digital locking system that allows Amazon to leave parcels in customers’ homes, without someone having to be there. Customers can watch the process on their smartphone camera, via an app. While Amazon is obviously very determined that this is the future of delivery […]

Continue Reading

Jon Ross, COO of Openet on BSS, vendor lock in and the future

Jon Ross, COO of Openet on BSS, vendor lock in and the future

Written by on October 25, 2017 in Billing & Payments, Opinion with 0 Comments

DisruptiveViews (DV) recently caught up with Openet’s new COO, Jon Ross (JR), to ask his opinion about the future of BSS and the challenges and opportunities ahead. DV: Jon, thank you for taking the time to talk to us. You have been in your new role of COO at Openet for just a few weeks. […]

Continue Reading

Top