Alex Leslie
Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet. He is publisher of DisruptiveViews and previously BillingViews.
So, it’s goodbye …. and hello! We have been bringing you DisruptiveViews and before that, BillingViews, for over eight years now but it’s time for us to move onwards and upwards. Over the last year we have been building a formidable team in Asia headed up by telecoms industry veteran, John Tanner, to deliver our […]
Mention the forthcoming General Data Protection Regulation – GDPR – and people generally throw their hands in the air. The established view is that it is overly restrictive, burdensome, and anyway no-one will be ready in time. And how are we meant to do business in that kind of environment? Oddly, individuals seem more prepared […]
When you set up a new business there are no real roles, and when it comes to ordering stuff, unpacking the stationery order or washing up the coffee mugs, you just get on and do it. This particular new business is to be a shop, in South West Scotland, selling Art and Antiques, and the building […]
You will probably be aware of our views on Gartner’s yearly Integrated Revenue and Customer Management (IRCM) Magic Quadrant and one of our theses about how much actual influence it has on purchasing decisions (and therefore how badly you need to be in it – not that much, it turns out). So, imagine our surprise […]
As we approach the end of the year, and analysts and journalists sharpen their pens and gaze with steely concentration into the mists of 2018, we thought we would take a moment to reflect on the year and – for the moment – simply sift through the hype. When you ask most senior executives what […]
It is safe to say that policy control has grown up. In its early iterations, it was used to control customers. Customers would reach their data limit, and find that their speed had been reduced or they had been blocked, or they were suddenly liable to overage charges. Then telcos realised that they could reverse […]
VANCOUVER (Reuters) – Amazon Inc said on Friday that it will a open second corporate office in Vancouver, doubling its staff in the western Canadian city by early 2020 as it looks to tap into a burgeoning local tech workforce. The Seattle-based company said the Vancouver expansion has been in the works for some time […]
There is a wonderful irony brewing (assuming irony brews) in the American car industry. While the world – particularly the richest bits – focus on electric and self-driving trucks and cars, the demand for good old work horse trucks keeps rising. So does the price. This might raise the question: when the deadline approaches when […]
The launch of Amazon Key has divided opinion. Key is a camera and digital locking system that allows Amazon to leave parcels in customers’ homes, without someone having to be there. Customers can watch the process on their smartphone camera, via an app. While Amazon is obviously very determined that this is the future of delivery […]
DisruptiveViews (DV) recently caught up with Openet’s new COO, Jon Ross (JR), to ask his opinion about the future of BSS and the challenges and opportunities ahead. DV: Jon, thank you for taking the time to talk to us. You have been in your new role of COO at Openet for just a few weeks. […]
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