Alex Leslie

Alex Leslie

Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet. He is publisher of DisruptiveViews and previously BillingViews.

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Billing is still key to customer experience – do not round up

Billing is still key to customer experience – do not round up

Written by on April 5, 2016 in Opinion with 0 Comments

Billing discussions of a few years ago sometimes focused on the thorny issues of rounding. If you called your mother and your call lasted 55 seconds, then your phone company would probably round up to a minute. This does not sound like much but multiply that by the number of customers doing this and it […]

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Weaver, the VNF Manager from Openet available free of charge

Weaver, the VNF Manager from Openet available free of charge

Written by on April 1, 2016 in Billing & Payments, News with 0 Comments

Openet, supplier of real-time BSS (business support systems), today announced the global availability of its free of charge VNF Lifecycle Manager software. Openet’s NFV software, named Weaver, is now available to operators, system integrators and VNF/NFV vendors as a community edition. NFV will see the need to manage carrier grade production solutions across distributed systems at […]

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 The rise and rise of ad blocking software

 The rise and rise of ad blocking software

Written by on March 31, 2016 in Opinion with 1 Comment

Ad blocking is currently the scourge of publishing and advertising businesses. There is an intense battle going on between the two. Both sides are reaching for lawyers and the publishing/advertising camp has started calling ad blockers names. Words like blackmail and extortion have been used in public. Billions of dollars of revenue is at stake, […]

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When integrating Wi-Fi, operators need to think quality

When integrating Wi-Fi, operators need to think quality

Written by on March 30, 2016 in Opinion with 0 Comments

As we incorporate Wi-Fi we must get more sophisticated, says a new paper from Openet. The challenge, though, is that customers are already used to using Wi-Fi, it is normally free and therefore moving it into a money making model will be difficult. Research conducted by App Annie late last year revealed that Wi-Fi accounts […]

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Payments next in Messenger’s disruptive path

Payments next in Messenger’s disruptive path

Written by on March 30, 2016 in Billing & Payments, Opinion with 0 Comments

In the same way that Apple Pay, Samsung Pay and AnyOther Pay slotted themselves in between the traditional card payments industry and the customer, Facebook’s Messenger might be about to go one better by utilising all of them. If the rumours are true, payments will be enabled through Messenger. Insiders have seen code in the […]

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Apple let off the hook, but privacy battle rumbles on

Apple let off the hook, but privacy battle rumbles on

Written by on March 30, 2016 in News, Opinion with 0 Comments

There will be relief in Cupertino at the moment as Apple is let off having to go to court to defend its position on unlocking devices. The debate, however, will – and should – carry on. Apple says that helping a Government agency unlock an iPhone sets a dangerous precedent and eats up resources. Clearly Apple […]

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Does social media and payments make sense together?

Does social media and payments make sense together?

Written by on March 23, 2016 in Billing & Payments, Opinion with 0 Comments

Would you buy something through social media? This may sound like a ‘would you send your bank account details to the sister of a Nigerian Princess who calls you dear’ in an email, but according to Euromonitor more and more of us would. They conducted some online research and found that 25 percent of respondents […]

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The advertising bubble continues to over-inflate

The advertising bubble continues to over-inflate

Written by on March 22, 2016 in Opinion with 1 Comment

Targeted advertising is a myth. The last time I ate at Mcdonald’s was probably 20 years ago. The last time I gambled was at least 15 years ago (and lasted approximately 15 minutes – the length of time it took to lose $50 in a casino on Macau). I do not have babies, I am […]

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CEO interview – Louis Hall ‘the AIM float is just the beginning’

CEO interview – Louis Hall ‘the AIM float is just the beginning’

Written by on March 18, 2016 in Billing & Payments, Opinion with 0 Comments

CEO interview – DisruptiveViews (DV) saw that Cerillion was about to list on AIM, a specialist part of the London Stock Exchange, specifically for smaller companies looking for growth capital. We decided to ask CEO Louis Hall (LH) what was behind the move. DV: Louis, we heard that Cerillion is about to get an AIM listing, can you […]

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Biometrics alone will not win the fight against fraud

Biometrics alone will not win the fight against fraud

Written by on March 17, 2016 in Opinion with 0 Comments

Our eye was recently caught by a story that said biometrics is not enough in the fight against fraud and we accepted an invitation to talk to Ryan Wilk (RW), VP of Customer Success at NuData Security. DisruptiveViews (DV): Ryan, thank you for talking to us today, perhaps you could start with a little background about […]

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