Alex Leslie

Alex Leslie

Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet. He is publisher of DisruptiveViews and previously BillingViews.

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Economic benefits of the IoT – from Scotland

Economic benefits of the IoT – from Scotland

Written by on October 2, 2015 in Opinion with 0 Comments

If proof were needed that the IoT will be ubiquitous and pervasive, then a sold out conference in Edinburgh on the subject does the job. It was a fascinating day, with a decent cross-section of speakers that would have more than done justice to a similar event in New York or Silicon Valley. There was […]

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Operators are ready to use data, well some are – report

Operators are ready to use data, well some are – report

Written by on October 1, 2015 in Opinion with 0 Comments

A new report from AsiaInfo will create much discussion in the industry over the next few weeks and months. Based on a survey of operators around the world, it raises questions as well as providing answers. It tackles a central issue for our industry, how well, prepared and ready are operators to take advantage of […]

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Control the enterprise with real-time flexibility

Control the enterprise with real-time flexibility

Written by on September 30, 2015 in Opinion with 0 Comments

The advantages of bringing real-time control to the consumer market are fairly obvious. The advantages can, of course, be transferred to the enterprise market. And the advantages are, generally, much greater. The main ones are set out in this e-book from real-time specialist MATRIXX Software. Essentially they come down to giving enterprises greater control. First, real-time […]

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The Facebook paradox – free, basic and hungry as ever

The Facebook paradox – free, basic and hungry as ever

Written by on September 29, 2015 in Opinion with 0 Comments

It is really quite hard to make sense of Facebook. It started life as a social network. Given his time again, Mark Zuckerberg would have designed it as a mobile app (so he said at Mobile World Congress a couple of years ago). If he had, one has to wonder whether he would be running the […]

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Do not over-automate the customer experience – please

Do not over-automate the customer experience – please

Written by on September 28, 2015 in Opinion with 3 Comments

My wife and I are about a month away from moving into a new house. In a rare flash of organisation, I decided to set up broadband and satellite TV ahead of time. The broadband was easy enough, although I still await the confirmation email with the date the engineer might show up. But the customer […]

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The Regulator, increased fees and possible bill shock

The Regulator, increased fees and possible bill shock

Written by on September 25, 2015 in Opinion with 0 Comments

An ongoing mystery is close to being solved. For as long as residents of a small island just off mainland Europe can remember, calls have mysteriously dropped, despite high fees. Internet sessions have been frozen, emails stop, half sent and people have inexplicably hurled devices at walls. Inhabitants of the UK have long believed that there […]

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New internet protocols will leave operators in the dark

New internet protocols will leave operators in the dark

Written by on September 24, 2015 in Opinion with 0 Comments

It started with a throw away line at a recent analyst lunch. “Of course,” said a prominent analyst, “with speedy, operators are looking into a dark hole.” Those of us in the BSS world smiled intelligently and pretended to know what she meant. What she was actually referring to was ‘SPDY’ – soon to be […]

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What if analytics gives you the wrong answer?

What if analytics gives you the wrong answer?

Written by on September 24, 2015 in Opinion with 0 Comments

There is a lot of talk of analytics. Possibly too much. Some say that analytics is the ‘new’ advertising. Others say that companies cannot compete without analytics. It is hard to disagree with either of these arguments but analytics alone is not the answer. And we are in danger of doing exactly what we have done […]

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How do operators view the next year or so?

How do operators view the next year or so?

Written by on September 23, 2015 in Opinion with 0 Comments

Real-time charging specialist Openet has been busy over the summer. They have been talking to over a hundred operators about how digital they feel. The report, another in a series of excellent papers from Openet is, on the whole, upbeat. There are, however, some areas that raise an eyebrow. Not surprisingly, operators see the biggest […]

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Who will win? Compliance meets innovation

Who will win? Compliance meets innovation

Written by on September 22, 2015 in Opinion with 2 Comments

We are awash with innovation. Stories arrive daily that announce that Apple is definitely building a car, that Google is building a planet (or something) and that our lives will soon become responsibility-free zones of peace and harmony, driven by robots. (You have to wonder how long it is before someone says that the word […]

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