Alex Leslie
Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet. He is publisher of DisruptiveViews and previously BillingViews.
The Edinburgh Festival is known around the world. The fireworks display that signals the end of the festival is world-class. This year we were invited to a venue exactly opposite Edinburgh Castle – prime seats. And it occurred to me that the fireworks provided an almost perfect partnership model. A series of them, in fact. […]
There is, surprisingly, a new player in the e-commerce game. You would be forgiven for thinking that with retailers innovating in how their customers buy, collect or receive deliveries it would be a brave man to try it. Parcelhero, the e-commerce fulfilment specialist, believes that Jet.com is run by a very brave man. The man […]
Amongst the good news from Three recently – subscribers up, revenues up, outlook rosy – was a surprising little nugget. Apparently they have saved their customers £1.5 billion in roaming charges since they scrapped them two years ago. Even if this figure does not quite add up to savings for customers of £750 million a […]
Mobile is now the most important channel for the advertising industry. It is growing incredibly fast. And, like all technology advances, it is increasingly under attack from the dark side. In 2014, advertising spend on mobile increased by nearly 65 percent. Banner adverts are still the most popular single campaign, accounting for 47 percent of […]
In his recent article about privacy concerns and the IoT, Eric Priezkalns quoted a report from UK Regulator Ofcom. The report discusses the privacy issue in-depth, to the point that it is easy to overlook some astonishing facts (that will also not surprise you). Only 0.05 percent of customers even look at those online legal […]
You would have thought that getting online in a public building would be easy. With Wi-Fi now in planes, trains and automobiles, something that does not move would surely be a simple thing to cover. Either the building itself can provide Wi-Fi access or a WiFi network such as Boingo should take up the challenge, or an operator […]
The battle for dominance in the IoT is hotting up. Last week, Google launched its innocent sounding Wi-Fi home hub. As many pointed out, faster than lab download speeds, it is clearly a play to seamlessly control the entire home environment. The operators, we thought, were being pushed aside in the lucrative home environment. Several […]
There is so much going on in mobile payments at the moment that it is quite easy to forget one important stakeholder. The retailer, particularly the smaller one. The choice and array and pressures are now enormous. And rising. If you don’t embrace Apple Pay, says the press, you will lose out. If you are […]
In an outburst that is reminiscent of the howls of protest from operators when video started clogging up their networks and there was nothing they could do, operators have found a new cause to complain. Senior VP of almost everything at Deutsche Telekom, Tomasz Gerszberg, wrote a piece on LinkedIn (which immediately disappeared) saying that advertising […]
The first iteration of Google Glass was laughed off stage. We were as guilty as others of poking fun at this weird new technology. We thought it would result in people wandering about, blinking and waving and (having been hacked) walking into lampposts. And, some months ago, it quietly disappeared. A smaller, and smaller minded, […]
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