Alex Leslie

Alex Leslie

Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet. He is publisher of DisruptiveViews and previously BillingViews.

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Security breeds trust, deceit does not

Security breeds trust, deceit does not

Written by on August 17, 2015 in Opinion with 0 Comments

If it is true that Kaspersky – and presumably others – were providing ‘false positives’ to companies, which gave them (Kaspersky) a competitive advantage, it puts the whole security arena into a different light. And a very interesting one. The security industry is one of the last that seems noble. They fight a common cause […]

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Google searches for cancer cure

Google searches for cancer cure

Written by on August 17, 2015 in Opinion with 0 Comments

Much has been written about how telcos should emulate the digital service providers. They should be innovative, prepared to fail, fail fast, learn and try again. Google Glass is one example of this. They tried it. We laughed. They failed. They learned. They are trying again, this time with better focus and greater knowledge. Google […]

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Wi-Fi: going wild and disappearing

Wi-Fi: going wild and disappearing

Written by on August 15, 2015 in Opinion with 0 Comments

The Whole Sort of General Mish Mash of Things is emerging. It seemed for some time as if there would be a weird sort of battle between competing access technologies. There is Wi-Fi and 2G and 3G, 4G and 5G. Who knows, it is highly likely, knowing us, that no sooner has 5G landed but 6G […]

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Mobile payments enhance customer experience – really?

Mobile payments enhance customer experience – really?

Written by on August 13, 2015 in Opinion with 0 Comments

When you read headlines such as ‘Mobile payments enhance customer experience’ you tend to hit delete. Most articles that have ‘customer experience’ in the title tend to get the same treatment. They are generally ‘fluffy’ and have some catchy tagline which tells you that there are ‘ten ways you can improve customer experience right now.’ […]

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Welcome to Uberland – if you have time

Welcome to Uberland – if you have time

Written by on August 7, 2015 in Opinion with 1 Comment

It was thirty years in the making. And then, like the scary movie it seems to be, you find yourself in the middle of it. Gone are the days of structured lives. Gone, long gone, are the days of careers and a phone in the hall. Instead we find ourselves in Uberland. We watch cooking shows […]

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Apple’s MVNO – are operators being outflanked?

Apple’s MVNO – are operators being outflanked?

Written by on August 4, 2015 in Opinion with 0 Comments

There are new reports of Apple planning an MVNO. Apple has been planning an MVNO for almost a decade. Apple has no plans to launch its MVNO immediately. The company is looking at a five-year launch window and are talking to European operators, as well as US carriers. This from a report on Business Insider […]

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Real-time functionality gives operators pricing flexibility

Real-time functionality gives operators pricing flexibility

Written by on August 3, 2015 in Opinion with 0 Comments

One year on and not much has changed in the world of real-time responsiveness and charging. Or so it would seem, if you read the update of the TM Forum’s annual survey and report. (Infographic here). The biggest barriers remain ‘integration’ and ‘transforming internal processes’ which, if last year’s interviews are anything to go by, […]

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With Wi-Fi, anyone can be a communications provider

With Wi-Fi, anyone can be a communications provider

Written by on July 31, 2015 in Opinion with 1 Comment

As if it wasn’t enough for operators to see the access network for the IoT slipping away from them, others are moving in to their core territory as well. One example is an experiment from a hotel chain that has proved so popular they are rolling it out as we speak. You check in, they […]

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Mind the gap – even unconnected systems vulnerable

Mind the gap – even unconnected systems vulnerable

Written by on July 30, 2015 in Features with 0 Comments

We used to say that the only truly secure systems are unconnected ones. This is no longer true, and very scary. FierceIT security reports that researchers from Ben Gurion University have proved that it is possible to get over the gap created by unplugging a system. Using only a feature phone. Security is one of the […]

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AT&T transparently angry at FCC fine

AT&T transparently angry at FCC fine

Written by on July 29, 2015 in Opinion with 0 Comments

A month ago the FCC fined AT&T a staggering $100 million for lack of transparency as to when customers would be throttled if they went over their data limit. At the time we thought it was excessive. Indeed, we said it was like ‘owning a bar. Imagine a couple of people come in every Friday […]

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