
Alex Leslie
Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet. He is publisher of DisruptiveViews and previously BillingViews.

It seems that innovation is alive and well at Deutsche Telekom. For a start no-one in the company has their own desk, according to Erik Meijer, head of Group Innovation, “not even the CEO. In fact, my secretary’s first task in the morning is to figure out where I am”. This – sadly rather sparsely […]

In the aftermath of the WannaCry carnage, a relatively unsophisticated virus attack that crippled old computers across the world, it seems right to reflect. It is probably not a nice thing to do, but it seems that we are beginning to wake up and realise that the hype has gone. And the grim news is […]

It almost seems impolite to talk about dark revenue, but we should. Dark revenue arises in several different forms. There is the overage model. Keep your data caps low and your customers will break through their limit. You can then charge overage. There is the paper bill. In an effort to become sustainable, green and […]

Facebook’s David Marcus, he of PayPal fame, who moved to Facebook to make Messenger great, recently announced Messenger Platform 2.0. Apparently financial services companies are ‘poised’ to take advantage of the platform in order to stay in front of their customers at all times. Dig a little and you will find that those financial services […]

Critical communications are becoming more critical. Not only are the threats to our society and lifestyle becoming more immediate and widespread but we also expect the response to be faster and more effective than ever before. Technology is fundamental to the support of critical communications and with the advent of faster, more reliable mobile communications, […]

The accepted wisdom is that it takes new technology 10 years to become invisible, or ‘just the way things work’. With IMS, it seems it has taken 10 years for the technology to become visible, very visible. The advent of Software Defined Networks (SDN) has taken IMS out of the mysteries of the core network, […]

It is two years since we spoke to MATRIXX Software, so we decided to catch up with Founder and VP of Marketing Jennifer Kyriakakis. At that time the company had just announced their first major deal, with Telstra. The main reason for the deployment, in November 2014, was billshock. The confusion about data on the […]

There is no doubt that IMS has found its place and time, but it was a long time coming. This is, at least, the consensus among several speakers at the forthcoming IMS World Forum (23-24 May, Madrid). It is the 14th annual gathering. It was VoLTE that, once the market realised how much they needed […]

As the race to become digital gathers pace, telcos must focus on revenue assurance to stop potential losses. In a recent survey sponsored by Openet and conducted by Telecoms.com fully 90% of 117 operators said that 10% of their revenue would come from digital services in 2017. Over 30% believe this figure will be over […]
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