Alex Leslie

Alex Leslie

Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet. He is publisher of DisruptiveViews and previously BillingViews.

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Speed sells, but speed sells stuff too – the real potential of LTE

Speed sells, but speed sells stuff too – the real potential of LTE

Written by on June 25, 2014 in BillingViews, News with 0 Comments

When things are getting interesting and moving as fast as they are in the communications world, it is easy to get ahead of yourself. Sometimes you seem to go round in circles. It is advisable, if this happens, not to meet yourself coming the other way. Events such as TM Forum Live tend to set […]

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Context is king – but please add common sense

Context is king – but please add common sense

Written by on June 23, 2014 in BillingViews, News with 0 Comments

Recently a senior BillingViews operative took a quick vacation. Three well spent days and two very well spent nights made sure that a small group of holiday makers were well refreshed, well fed and well relaxed. Photographs were taken, friendships were strengthened and promises were made about creating Dropbox folders to share the photos which, […]

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Direct Operator Billing is a success – why are more operators not playing?

Direct Operator Billing is a success – why are more operators not playing?

Written by on June 20, 2014 in BillingViews, News with 0 Comments

Further proof, if further proof is needed, of the real value that a communications provider can deliver to customers came this week. Telecoms.com and others reported that O2UK has launched ‘Charge to Mobile.’ As you might expect, this means that customers can, er, charge things to their mobile. Etisalsat has also announced that they will […]

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The Internet of Things – biggest opportunity for communications but are we ready?

The Internet of Things – biggest opportunity for communications but are we ready?

Written by on June 18, 2014 in BillingViews, News with 0 Comments

If you had a million dollars and you gave your partner a thousand dollars a day to spend, he or she would be back in 18 months time saying, presumably slightly out of breath and out of closet space, ‘done.’ If you had a billion dollars and you gave said partner a thousand dollars a day […]

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Customer lifetime value should be part of the culture, but remember the basics

Customer lifetime value should be part of the culture, but remember the basics

Written by on June 16, 2014 in BillingViews, News with 0 Comments

Telefonica has calculated that if you bundle and target offers effectively, you can increase your revenues by 25 times – not 25 percent, 25 times. Suntec’s Tony Sceales presented this information as part of his session at the TM Forum Live! event. It is refreshing to see customer lifecycle values presented at what used to tech […]

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Data is a dirty word, let us get beyond it

Data is a dirty word, let us get beyond it

Written by on June 13, 2014 in BillingViews, News with 0 Comments

How many times recently have you had a conversation – over a crisp glass of white perhaps – and with friends or family who have no idea what you do (“Billing, ah, how nice.”) about data? You know, the ones that go ‘well, I have this deal from Vodafone (other carriers are available) which includes […]

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Facebook takes Marcus, takes on Google, Apple and who knows what

Facebook takes Marcus, takes on Google, Apple and who knows what

Written by on June 12, 2014 in BillingViews, Opinion with 0 Comments

When we recently noted that Facebook was into payments – and Google was into everything – we did not realise that we were looking at the tip of an iceberg. As Anita Karve discussed yesterday, Amazon is now into subscription payments and now we read – with interest – that Facebook has hired PayPal boss […]

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Cyber security is looking better, but don’t leave the door open

Cyber security is looking better, but don’t leave the door open

Written by on June 10, 2014 in BillingViews, News with 0 Comments

All of us understand that fraud is a big problem. And we live in a world where cyber warfare is part of everyday life. Soon Government budgets for cyber defences (and presumably offenses) will overtake the budget for physical warfare. The network security market is forecast to be worth $6.6 billion in 2018, up from […]

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OTT collaboration is alive at TM Forum Live!

OTT collaboration is alive at TM Forum Live!

Written by on June 9, 2014 in BillingViews, News with 0 Comments

TM Forum Live was almost an exact replica of last year’s event, but there was one interesting difference. The mood was more serious.  There were the usual number of booths, the usual number of cocktail receptions and the usual number of conference sessions (too many). It was just that the mood was more serious. The […]

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We are all customers and we should take that to work with us

We are all customers and we should take that to work with us

Written by on June 6, 2014 in BillingViews, Opinion with 0 Comments

The potential of real-time, that we have described as a child at the moment, is growing up. But it is still only a teenager. And a slightly wayward one at that. Largely because our industry cannot help but go ‘technical’ whenever the chance arises, we look at real-time from one end only. We talk of […]

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