Alex Leslie

Alex Leslie

Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet. He is publisher of DisruptiveViews and previously BillingViews.

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NFC gets Bypass Surgery

Written by on May 16, 2012 in BillingViews, Opinion with 0 Comments

The mobile money wave sweeps on – and NFC is in danger of being left floating in the backwash. The recentKPMG report estimates the mobile payments transactions market will be worth $591 million by 2015, others think a trillion, but who’s counting. It is going to be big. It is PayPal, not an established financial institution who is calling […]

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Billing Built in

Written by on May 16, 2012 in BillingViews, Opinion with 0 Comments

There is a “swirl of things going on in payments” observed David Porter, GM for JP Morgan Chase and then showed us the way forward by saying the industry “will settle on the next universally updated payment methodology in the US, …which we still don’t know at this time.” Amongst this swirl of wallets and widgets […]

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Gartner says…BI, PM and other stuff is Big

Written by on May 16, 2012 in BillingViews, News with 0 Comments

Gartner’s 2012 CIO survey showed that analytics and Business Intelligence (BI) is the No. 1 technology priority for CIOs in 2012. It also says that despite budgetary limitations, this area is relatively shielded from deflection and will remain high on the priority list, if not at the top. Worldwide, the market for BI, Performance Management (PM) and analytics […]

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Signalling storm – are you ready?

Written by on May 16, 2012 in BillingViews, News with 0 Comments

A storm only slightly less violent than the 185,000 mile an hour winds that are driving tornados around the Sun, is blowing mobile operators off course. As they get to grips with the sheer quantity of data, they must now address an endless variety as well. The culprit, or hero, whichever way you look at it, […]

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Revenue Assurance still not ‘built in’

Written by on May 16, 2012 in BillingViews, News with 0 Comments

Inaccurate billing and criminal activity – no they are not the same thing – lost the mobile industry $58.4 billion last year, according to Juniper Research. Juniper says that if nothing is done to shore up the revenue assurance and fraud management barriers this figure could hit $300 billion by 2016. Telcos risk undermining the revenue […]

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Let’s rename e-commerce

Written by on May 16, 2012 in BillingViews, Opinion with 0 Comments

Here is a quick question: what does the ‘e’ stand for? If you immediately said ‘electronic’ a) well done, and b) how old are you? If you took a couple seconds and your mind went, ‘er, – electric, no, – election, no, stupid, um, – electronic, a) not so well done and b) how old […]

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Finance World realises payments not about Money

Finance World realises payments not about Money

Written by on May 16, 2012 in BillingViews, Opinion with 0 Comments

Culture takes a while to change. Now financial institutions seem to be grasping the fact that money is not an end in itself, it is part of the process of life. American Express has opened a store in New York to showcase its ‘Serve’ product – launched as part of its acquisition of Florida based Revolution Money. […]

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IT Department without an IT Budget

Written by on May 16, 2012 in BillingViews, Opinion with 0 Comments

In 1999, just about the height of the first billing gold rush someone said ‘of course IT departments shouldn’t have their own budgets.’ It was during a billing conference and the announcement was followed by silence. Afterwards it became clear that the silence was caused not just by shock at the sacrilege itself but also […]

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Policy Management is a customer service tool. Discuss

Written by on May 16, 2012 in BillingViews, Opinion with 0 Comments

The global sales of policy management software rose 41% during 2011 to reach $589 million, with the majority of the investment coming from the mobile market. This is according to research house, Infonetics, who predict that the market will reach $1.9 billion by 2016. Whilst the current boom is fuelled to a large extent by ‘push’ […]

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Will targeted advertising misfire?

Written by on May 16, 2012 in BillingViews, Opinion with 0 Comments

With mobile advertising becoming the norm – and growing at over 150% a year, all seems happy in the world of windswept, personalized, sticky messaging. There is, however, a great deal riding on the success of targeted advertising. Facebook’s IPO valuation relies almost exclusively on their sponsored stories approach to advertising, which means that we are about to […]

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