Alex Leslie
Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet. He is publisher of DisruptiveViews and previously BillingViews.
According to John Chambers, now Executive Chairman of Cisco, there are two types of companies: ‘those that have been hacked, and those who don’t know they have been hacked’. He actually said this some time ago, and it is becoming more and more relevant. With impending regulation that will force companies to reveal security breaches – at […]
The long, rocky and sometimes amusing road towards the abolition of roaming charges across Europe is nearing its end. Or so it seems. It has been nearing its end for some time. We reported, back when Neelie Kroes was in charge, the comings and goings, the skirmishes between her, her department and Vodafone. It was […]
Did you know that Snap is a hardware company? Nor did we until we started seeing the analysis and reports about the company’s impending IPO. They have launched Snap Spectacles as a cooler version of Google Glass (no, it would not be difficult to be cooler than Google Glass) and they say that this is […]
That constant background rumble you hear is the continuing debate about automation. Increasingly, human interaction is something that we are trying to replace. In fact it is becoming a luxury. Across almost every sector, whether we like it or not, machines are replacing human jobs. ‘Robo advisers’ in the banking and financial arenas are replacing humans […]
The race is on to invent a data privacy bot. Literally. Deutsche Telekom has launched a competition, open to all, to invent, and then bring to market with their help a bot that manages users’ online privacy requirements. The winner, selected by data privacy and innovation experts from Deutsche Telekom and members of the company’s data […]
That sloshing sound you hear during the first half of January is the sound of hot and cold running predictions. These tend to form a sludge that can take up most of your inbox. Some predictions are actually quite good, some are pedestrian, some are little more than clickbait, for instance an email about an infographic, […]
Recent surveys into how kids go online and how frequently, produce one result that is common. Whether they live in Poland, the UK or India, they use their smartphone more than other devices. To an astonishing degree. Smartphone penetration in the UK among 5-16 year olds now stands at 39%, up from 35% last year, and […]
One big theme at the World Economic Forum (WEF) at Davos in Switzerland is that supply chains need to be local. This is – in part – because of the noise President Trump is making about ‘America First’. Already car makers are saying that they will bring their suppliers back inside the U.S. Indeed, General […]
Billing is still causing major problems for operators and their customers. The latest to fail is UK company EE, which has been handed out a £2.7 million fine by regulator Ofcom. The fine is over ten times the amount that EE overcharged their customers. Many billing professionals will look at this story and raise their […]
The news that a third of consumers would consider moving their personal bank account to Google, Amazon or Facebook is truly a sign of the times. It would also be fair to say that it made the inhabitants of DisruptiveViews HQ feel very old. The survey that produced this incredible set of results was conducted by […]
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