Edward Finegold

Edward Finegold

Ed Finegold is CSO for Validas, a company that specializes in personalized user experiences that leverage analytics-as-a-service to simplify mobile buying, selling, pricing & billing. Ed has been a regular contributor to BillingViews.

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Turkish Mobile Operator Avea Validates Benefits of Revenue Assurance

Written by on May 15, 2012 in BillingViews, News with 0 Comments

Subex Ltd announced that Avea, the only GSM 1800 mobile operator in Turkey, has selected its ROC Revenue Assurance solution after a competitive bidding process. Avea’s Revenue Assurance Department Manager, Cahit Erdogan, was quoted in regards to this contract award saying ““The difference between existence of a dependable (revenue assurance) tool and its absence is […]

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Convergys Releases New Rating & Billing Manager Version, Deploys for Colombia’s UNE

Written by on May 15, 2012 in BillingViews, News with 0 Comments

Convergys announced it has launched a new version of its Rating & Billing Manager which provides standards-based, real-time policy control that links the network interface to billing and charging. In addition, the new solution brings real-time promotion capabilities to identify up-sell opportunities proactively. Convergys is deploying this new version to Colombia’s UNE, one of the […]

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AxiaNetMedia and Claro Brazil Select NetCracker

Written by on May 15, 2012 in BillingViews, News with 0 Comments

NetCracker Technology announced that Axia NetMedia Corporation has selected its BSS/OSS Solution to provide a single, next-generation platform for Axia’s Charge Generation, Customer Management, and OSS. Axia sells services over fiber optic communications infrastructure and has networks in Alberta, France, Spain, Singapore, and Massachusetts. Axia sought a BSS/OSS solution to enable complex quoting and fulfillment […]

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Anatomy of a Cloud Billing Solution

Anatomy of a Cloud Billing Solution

Written by on May 15, 2012 in BillingViews, Opinion with 0 Comments

By Chris Couch, COO of Transverse The cloud makes it possible for companies of all sizes to leverage sophisticated rating, charging and billing capabilities without multi-million-dollar price tags for licenses, integration and maintenance. Though cost avoidance is often an initial driver, the desire to push business models to the next level using “billing” as a […]

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Real-Time Analytics and the Path to “Right Offer-Right Time”

Written by on May 15, 2012 in BillingViews, Opinion with 0 Comments

I nearly began to swear recently while listening to a radio interview because an overconfident hype-slinger promised we’d all have location-aware, personalized marketing pushed to our smart phones in a week or two. The audacity of his assurances irked me; they are easy to make to lay audiences that can’t refute them. Those in the […]

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OSS/BSS Fragmentation Costs Operators in Customer Experience and Churn

Written by on May 15, 2012 in BillingViews, Opinion with 0 Comments

Customer Experience is extremely tangible from the customer’s perspective; but the forces that shape and affect it can be more ephemeral. The relationship between operational processes and customer experience isn’t always easy to measure or define, but operators are beginning to improve in doing just that. According to Sanjay Kumar, industry vice president – communications […]

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Well Huawei, I Only Sort-of Agree With You…

Written by on May 15, 2012 in BillingViews, Opinion with 0 Comments

Huawei just put out a release

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Mobile Payments, Direct-to-Bill’s Moment, and the Downside of a Good Reputation

Written by on May 15, 2012 in BillingViews, Opinion with 1 Comment

This week, Dark Reading published a survey from Javelin Strategy & Research which found that “by a margin of almost 4 to 1, consumers believe direct carrier billed mobile payments are more secure than using credit and debit cards for online digital purchases.” How about that? Direct-to-bill charging is finally having its moment in the […]

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Billing for Cable Broadband Overages: A manifestation of industry paranoia?

Written by on May 15, 2012 in BillingViews, Opinion with 0 Comments

US cable operators are beginning to roll out usage caps on their broadband services (see a recent report here) – in other words, users will be charged overage when they go beyond a specified limit. The question is whether this is sensible business, or just paranoia. From a pricing perspective, the cost per bit roughly […]

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Digital Content, OTT, Telecom Defeatism, and Billing

Written by on May 15, 2012 in BillingViews, Opinion with 0 Comments

The telecom industry is often an echo chamber, and right now many of the echoes consist of defeatist rhetoric regarding the threat from OTT players. It’s smart business to pay attention to one’s competition and to take steps to overcome it. But the characterization of OTT as a competitive threat is misleading. OTT is a […]

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