Edward Finegold

Edward Finegold

Ed Finegold is CSO for Validas, a company that specializes in personalized user experiences that leverage analytics-as-a-service to simplify mobile buying, selling, pricing & billing. Ed has been a regular contributor to BillingViews.

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Why Billing is Sexy in the Real-Time World

Written by on May 15, 2012 in BillingViews, Opinion with 0 Comments

To some, saying Billing is sexy is kind of like putting Michael Moore on the cover of People Magazine’s Sexiest Man Alive issue. But in reality, it depends on what your definition of Billing is (the definition of sexy being what it is). I think of the word “billing” like the word “drive.” Today we […]

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Social CRM Survey Finds Consumers Don’t Trust Facebook with Money

Social CRM Survey Finds Consumers Don’t Trust Facebook with Money

Written by on May 15, 2012 in BillingViews, Opinion with 0 Comments

A recent survey conducted by BillingViews found that 87 percent of tech-savvy consumers would not buy anything through Facebook.   That’s no small mountain to climb in an era of online fraud, rampant hacking attacks, and explosive growth in online and mobile payment use among consumers. Additional findings from the survey include: • 60 percent […]

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Survey Finds 87 Percent of Consumers Won’t Buy on Facebook

Written by on May 15, 2012 in BillingViews, News with 0 Comments

Panelists sentiment suggests a lack of trust in Facebook’s ability to secure financial information Nov 4, 2011 – Chicago, IL – A recent survey conducted by BillingViews (billingviews.staging.wpengine.com) found that 87 percent of tech-savvy consumers would not buy anything through Facebook. The panel, consisting of 50 men and 50 women, all of whom are professionals […]

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Take one – What does a network have to do with customer experience?

Written by on May 15, 2012 in BillingViews, Opinion with 0 Comments

Making use of, and making human, the massive amount of data that telcos have running through their veins will stand them in good stead in the battle for customer loyalty and recommendation. We believe that billing is now the voice of customer service – BillingViews reflects that belief. From the customer’s point of view the […]

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Billing is Reborn at BillingViews

Written by on May 15, 2012 in BillingViews, News with 0 Comments

Billing Reborn is the first in a series of data-driven publications from BillingViews. Our first edition includes results of our two global surveys conducted among communications operators’ senior IT and billing managers around the world. They focus on the Barriers to Next-Generation Billing and Global E-Billing Adoption. Feel free to reach out to us with questions, […]

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