Edward Finegold

Edward Finegold

Ed Finegold is CSO for Validas, a company that specializes in personalized user experiences that leverage analytics-as-a-service to simplify mobile buying, selling, pricing & billing. Ed has been a regular contributor to BillingViews.

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NetCracker, Swisscom, Sprint, KDDI, Singtel and a Tale of 16 Contracts

NetCracker, Swisscom, Sprint, KDDI, Singtel and a Tale of 16 Contracts

Written by on March 25, 2013 in BillingViews, News with 0 Comments

One of the realities of the OSS/BSS business is that CSPs are often reticent regarding their choices of supplier. Few want to be seen as publicly endorsing their own vendors, for a variety of reasons. Confidentiality is usually baked into a contract, so when a vendor gets to announce a customer, there’s usually a pretty […]

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BillingViews’ Pre-Awards Season BSS/OSS Honors

BillingViews’ Pre-Awards Season BSS/OSS Honors

Written by on March 22, 2013 in BillingViews, Opinion with 0 Comments

It is nearly that time when awards competitions, resembling middle school essay contests, are drummed up to push publications’ (and other institutions’) brands at a slew of industry events. So, in light of the forthcoming flood of etched glass statues, BillingViews presents its first annual Pre-Awards Season BSS/OSS Honors. The Rules Our rules are simple. […]

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Is Microsoft Excel the King of the Analytics Hill?

Is Microsoft Excel the King of the Analytics Hill?

Written by on March 21, 2013 in BillingViews, Opinion with 1 Comment

Despite the many advanced analytics tools coming to market across industries, it turns out that 76 percent of analysts use Microsoft Excel for their “self-serve” analytics projects. This is according to a new, cross-industry survey Lavastorm Analytics has conducted with 600 analytics users, technologists, managers and executives. It’s an overwhelming number, but it shouldn’t be […]

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Can Managed Services Push Back at the “Bully Geek?”

Can Managed Services Push Back at the “Bully Geek?”

Written by on March 20, 2013 in BillingViews, Opinion with 0 Comments

Picture a muscle bound brainiac, truculent yet cerebral, testosterone-driven yet deeply educated in software engineering; he is the “Bully Geek” and he represents what many large IT organizations have become. Anyone who has worked in software has encountered it or been a part of it – the closed-door IT shop with a “not invented here” […]

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Hackers v Engineers: Can Semantic Search Eliminate Data Migration Disasters?

Written by on March 18, 2013 in BillingViews, News with 0 Comments

The history of major IT integration programs is littered with tales of grand plans undone by data migration disasters. It’s said that 70 percent of all major IT integration programs fail to deliver on time, within budget, or at all. Usually failure results because of something to do with data. It’s either too disparate, too […]

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Windstream Keeps Billing Simple with Carrier Ethernet Services

Written by on March 13, 2013 in BillingViews, News with 0 Comments

Just nine days ago, we asked whether Windstream, a company with relatively simple service models could succeed without consolidating its many billing systems. The backdrop for this story is the debate regarding Telcos’ future; must they move up the value chain, or can they thrive as commodity businesses? Windstream is our test case for the […]

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Why Are Cable MSOs Happy About Connected TVs?

Why Are Cable MSOs Happy About Connected TVs?

Written by on March 8, 2013 in BillingViews, Opinion with 0 Comments

When you read articles like this from GigaOM that show how Connected TVs are on the rise, you wonder whether it signals the beginning of the end for traditional cable TV. It may, but that’s not necessarily a bad thing as far as MSOs are concerned. Cable set-top boxes are expensive and limited in flexibility. […]

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What is cloud billing, as opposed to SaaS, hosted, etc?

Written by on March 7, 2013 in BillingViews, Opinion with 0 Comments

There’s no governance for use of the term “cloud billing.” It has become so nebulous that it is tough for those seeking billing solutions to determine what it even means. Here’s a first attempt to drive better definitions for all flavors of “off-site” or “externally managed” billing offerings . Please accept that this is my opinion…today…and […]

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Can Better Product Definition Contain 3rd Party Charge Confusion?

Written by on March 5, 2013 in BillingViews, Opinion with 0 Comments

Wireless bills tend to be extremely confusing. Despite the fact that bill formatting has made great aesthetic strides, people are still confused about what’s on the bill. A big part of the reason is that product descriptions that end up on a bill don’t make much sense to people. Telecom operators have been great at […]

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Can Multi-Acquisition Telcos Thrive Without Ever Consolidating Billing?

Written by on March 3, 2013 in BillingViews, Opinion with 0 Comments

Windstream, the company originally formed from the spin-off of Alltel’s landline business, recently released its Q4 2012 results, reporting significant increases in both net income and operating income. Though the street cites declines in revenue and voice subscribers, it is also optimistic about Windstream’s ability to win more broadband customers, sell them more services, and operate efficiently. […]

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