Edward Finegold

Ed Finegold is CSO for Validas, a company that specializes in personalized user experiences that leverage analytics-as-a-service to simplify mobile buying, selling, pricing & billing. Ed has been a regular contributor to BillingViews.

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Security Should be Part of the Cloud

Written by on September 25, 2012 in BillingViews, Opinion with 0 Comments

With cyber attack volumes hitting record highs in 2012, Infonetics is about to report that it expects the cloud-based security market to grow by 83 percent by 2016. Report author, Infonetics principal analyst for security Jeff Wilson, chalks up the increasing demand to the increased complexity in securing the diversifying number of apps, devices, and […]

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Do we really need “always-on” 4G connectivity?

Written by on September 12, 2012 in BillingViews, Opinion with 0 Comments

In what seems like a personal battle against WiFi-only Glenn Lurie, AT&T’s President for Emerging Enterprises and Partnerships is pressing device manufacturers to always bundle 4G and WiFi connectivity in their devices, according to this article from AllThings D. Lurie is quoted as saying “WiFi only is not enough” and “it kills me when people […]

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What If The Cloud Isn’t What You Think?

Written by on August 31, 2012 in BillingViews, Opinion with 0 Comments

What you might think the cloud is actually isn’t what the cloud is. Worse, a new survey commissioned by Citrix finds that many people don’t know what the cloud is anyway, but what they think it might be isn’t what it actually is. (Yes, this is meant to be confusing). Let’s break it down. Cloud-computing […]

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Rotten Apple Threatens Commerce for All

Written by on August 28, 2012 in BillingViews, Opinion with 0 Comments

An overlooked aspect of Apple’s victory over Samsung is that if Apple succeeds in using its patent portfolio to monopolize the handset and mobile OS market, it may also monopolize mobile commerce. It seems unlikely that such monopolization will be allowed to occur, but the communications industry needs to take a stand when it comes […]

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VIDEO: What is Cloud-to-Cloud?

Written by on August 17, 2012 in BillingViews, Features with 0 Comments

We recently introduced the Cloud-to-Cloud concept. With the help of the BillingViews whiteboard, we explain it here visually, both in terms for what telco engineers might like and as a competitive advantage for Telcos in enterprise cloud offerings.  

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VIDEO: Case Study: Bad Customer Service

Written by on August 15, 2012 in BillingViews, Features with 0 Comments

Want an example of what not to do with customer service? Here’s one from the airline industry. Not only a good example of bad call routing, but a lesson in online self-care failure and how a bad backup plan will escalate the cost to resolve even simple problems. Here is another case of Bad Customer […]

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VIDEO: HTML5 vs “The Apple Tax”

Written by on August 10, 2012 in BillingViews, Features with 0 Comments

Of the many benefits HTML5 may deliver, the most compelling one may be that it can enable big brands to avoid paying Apple and other major ecosystem owners large percentages of their online and mobile transactions. This video explains a bit about how that works.

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Massive Mobile Data Expansion Can’t be Stupid

Written by on August 7, 2012 in BillingViews, News with 0 Comments

A new survey from Rethink Technology Research, commissioned by Amdocs, finds that 94 percent of service providers anticipate 2000 to 5000 percent increases in mobile data network capacity will be required in the next five years to meet market demand. The survey also finds that, in order to expand capacity, 59 percent of providers plan […]

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Can Telcos Monetize Trust?

Can Telcos Monetize Trust?

Written by on August 7, 2012 in BillingViews, Opinion with 1 Comment

Whether Telcos can monetize intangible assets is a question that’s been debated frequently in recent weeks. Trust may be one of the most valuable of those assets. We’ve seen the security industry struggle with keylogging and trusted encryption schemes, like RSA, have been hacked. We’ve also seen companies like Facebook struggle to drive revenue through […]

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Telcos: Don’t Just Think Cloud, Think Cloud-to-Cloud

Written by on July 11, 2012 in BillingViews, Opinion with 0 Comments

Smart fishermen watch the weather. That’s what my father always told me. I’ll never forget a 15 minute stretch in which we caught as many as seven brown trout that was preceded by hundreds of shrieking birds and a sudden change in temperature and followed by a voluminous downpour. You could stare at your gear […]

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