Eric Priezkalns
Eric is Editor of Commrisk and is a widely recognized expert on risk management and business assurance, and author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. Eric was Director of Risk Management for Qatar Telecom, and he has worked with a wide range of mobile and fixed-line telcos, as well as advising software developers and system integrators. In the UK, Eric is also known for his critique of billing accuracy regulations. In Qatar, Eric was a founding member of the National Committee for Internet Safety.
Last week I described a serious new problem for operators, based on the advice of Paul David, Chief Commercial Officer of Revector. I am calling this issue ‘OTT bypass’ because nobody else seems to have given a name to it. In summary, OTT bypass is a hybrid of the legal ‘over the top’ model with […]
Paul David (pictured below) is the new Chief Commercial Officer of Revector, but unlike many of the disruptive players he encounters, Paul is a telecoms veteran. He has worked around the world, for such diverse operators as PCCW, Colt, Cable & Wireless and Kcom. Paul called me recently to warn about a new and growing […]
We all talk a lot about the impact of the Internet of Things (IoT). In almost every article about the topic, the author will include one sentence saying that personal data is important, and we need to think about privacy. Consider this recent article by Ali Durmus for Telcoprofessionals.com: 2015 – The year the wearables […]
‘Curiouser and curiouser!’ cried Alice (she was so much surprised, that for the moment she quite forgot how to speak good English) Alice in Wonderland by Lewis Carroll If Ofcom was a character in a Lewis Carroll story, it would be the Mad Hatter. No matter how insane the existing logic behind the regulations that are […]
The Risk and Insurance Management Society (RIMS) has issued the results of their 2015 survey on cyber exposure, purchasing of cyber insurance, and managing cyber risks. Registered users can download the report from here. However, you may want to read this review before troubling to register. The report is good in parts, but thin overall. […]
Ofcom, the UK communications regulator, has announced an ‘own-initiative investigation’ into Vodafone’s compliance with regulations relating to billing accuracy and complaints handling. Details are scarce, but the regulator’s official announcement states that the investigation was prompted by complaints received from customers. No telco has ever been punished by Ofcom for issuing inaccurate bills. The relevant […]
A new report from Tomorrow’s Company analyzes the role of risk leadership in non-financial companies, and provides a risk leadership toolkit for use by board members. Their analysis is based on consultations with 58 CEOs, CFOs, CROs and others. The authors state: It explores the case for a distinct and more specialist role within non-financial services […]
Verizon have issued their 2015 Data Breach Investigation Report (DBIR). As usual, it provides juicy analysis of lots of data shenanigans that happened during the year. The data in the report covers the compromise of 700mn records in total, relating to 79,790 security incidents which resulted in 2,122 confirmed data breaches across 61 countries. The […]
Have you ever left a smiley 🙂 or other emoticon at the end of a text message? Maybe you need to check your handset and your tariff before you do, warns British consumer website MoneySavingExpert.com. After being warned by readers, they wrote a brilliant article which elegantly explains how unanticipated interdependencies between systems can lead to […]
Big Data. BIG Data. Big Big Big Data. There are some arguments about how to define Big Data, but I think the name pretty much explains itself. It is data, and it is big. What makes Big Data interesting is that technology now allows us to scale up all the things we always did with […]
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