Francis Haysom

Francis Haysom

Francis is responsible for the technical vision and direction of Virtualized World. He has 25 years of experience in telecoms BSS and OSS software. Previously he was responsible for innovation and strategy in Ericsson’s software solutions business and in Telcordia. Within this role he set and reviewed the strategic direction of both product and customer program delivery. Before Telcordia he was VP – OSS Architecture at Cramer Systems. He was one of the original employees of Cramer and was responsible for the development of its professional services organization and its strategic deployment architecture. He has also led BSS development teams at BT and Convergys. Dr. Haysom received his PhD from the University of Bath and a BSc in Engineering Science from the University of Exeter.

Big BSS transformations fail and they take too long to fail

Big BSS transformations fail and they take too long to fail

Written by on July 13, 2016 in Billing & Payments, Guest Blog with 1 Comment

Telcos are increasingly being squeezed by the declining revenue from traditional voice/SMS whilst increasingly becoming dumb pipes for nimbler OTT services. In response many have and continue to embrace BSS transformation programs to rationalise their BSS systems and prepare for promised new Digital transformation products. The bad news is that these big BSS transformations fail and […]

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