Hugo Vaughan

Hugo Vaughan

Hugo Vaughan is a telco architecture type who has worked in mobile and consulting around the world. He is currently living in the UK, tasting the village life.

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A maturity model for fulfilment

A maturity model for fulfilment

Written by on June 13, 2017 in Billing & Payments, Features with 0 Comments

Oh good, yet another maturity model! Yes, but this one, like the good ones out there, delivers not only a suggestion of the problems we face in fulfilling customer orders, but also suggests a roadmap to address the interdependencies and rising complexities in achieving various levels of delivery and customer experience. Fulfilment, what is it? […]

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Consumer Readable Security Labels for IoT devices

Consumer Readable Security Labels for IoT devices

Written by on May 24, 2016 in Features with 0 Comments

The roll out of Health Internet of Things (IoT) is being inhibited by our current inability to communicate the relative security around these IoT systems and devices. Such specific communication of relative security will have to be targeted at the broadest citizenship, and needs to empower individuals to make informed choices about the technologies that […]

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