Jonathan Jensen

Jonathan has been working in payments for 18 years covering digital money, identity verification, telco billing, finance systems and consumer payment services; in both startup and corporate environments. Most recently, his experience is in developing alternative consumer payment models. "I'm passionate about removing the friction and frustration from payments. The convergence of payments and mobile technology and its impact on consumers fascinates me." You can follow Jonathan on Twitter at @sevendotzero

Context and immediacy in payments

Context and immediacy in payments

Written by on May 25, 2016 in Billing & Payments, Guest Blog with 0 Comments

I’m always interested in trying out new stuff, especially when it’s related to payments. Earlier this year I jumped on the Mondo Alpha launch as I wanted to see just how different their payment experience would be. If the UK digital challenger banks want to make an impact they will have to do things very differently […]

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Friction and frustration in payments – the state of UK contactless

Friction and frustration in payments – the state of UK contactless

Written by on May 11, 2016 in Billing & Payments, Guest Blog with 0 Comments

There’s been a lot of comment recently about the success of contactless payments in the UK. I’m a big fan of contactless payments, especially when they’re secured and tracked using Apple Pay. Contactless takes some of the friction out of paying and delivers a simpler consumer experience. However despite the growth in contactless, the reality […]

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Contactless payments (and more) with Kerv

Contactless payments (and more) with Kerv

Written by on April 22, 2016 in Billing & Payments, Guest Blog with 0 Comments

Recently I caught up with the team behind Kerv, the contactless payment ring. Kerv has taken an innovative approach to contactless payments by creating a product that is both convenient and robust. Consumer interest in Kerv has been huge – the Kickstarter campaign was over-subscribed and preorders have been significant. Initially I will admit I […]

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A week with Mondo

A week with Mondo

Written by on January 18, 2016 in Billing & Payments, Guest Blog with 0 Comments

Last week the nice people at Mondo signed me up for the alpha of their new payments product. Mondo is one of the new generation of companies applying for UK banking licences who aim to fundamentally change the way we bank. What makes Mondo different from other ‘digital challengers’ is that rather that wait for […]

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Apple Watch six months on

Apple Watch six months on

Written by on December 7, 2015 in Guest Blog with 0 Comments

Recently I realised I’d been wearing my Apple Watch for six months and it gave me cause to reflect on how it had fitted into my daily routine. When my Apple Watch arrived six months ago I hadn’t worn a watch for several years; I’d got into the habit of checking my iPhone for the […]

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The decline of bank branches

The decline of bank branches

Written by on October 26, 2015 in Guest Blog with 0 Comments

According to the Campaign for Community Banking Services the rate of UK bank branch closures has accelerated, with banks on track to close around 650 branches this year, following 500 in 2014 and 222 in 2013. The report uses a number of different metrics to suggest that the decline in branch numbers is a completely […]

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When payments miss a trick

When payments miss a trick

Written by on September 10, 2015 in Guest Blog with 0 Comments

I’ve lost count of the number of times I’ve written about how innovation in payments must reduce the friction in the transaction process if it is to have any chance of succeeding and capturing the attention of consumers.  Apple Pay in-store generally meets this criteria, assuming your bank is signed up and you accept the usual […]

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Payments acceptance confusion at the point of sale

Payments acceptance confusion at the point of sale

Written by on August 5, 2015 in Guest Blog with 0 Comments

Historically card acceptance in-store was fairly straightforward. You knew if shops took cards because they had a sticker in the window; if they took cards you were safe with Visa and MasterCard and if you were lucky they also took American Express. The arrival of contactless payments brought greater payments convenience at the point of […]

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Apple Pay in the wild

Apple Pay in the wild

Written by on July 17, 2015 in Guest Blog with 0 Comments

Much has been written about the launch of Apple Pay in the UK; how it works, where you can use it, which cards are supported and so on. But what’s it like to use in the wild? Setup is very easy – especially if the card already stored in your Apple / iTunes account is […]

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Apple – another view

Apple – another view

Written by on June 23, 2015 in Guest Blog with 4 Comments

Last week good friend and colleague here at DisruptiveViews, Tony Poulos, penned a piece on his dissatisfaction with Apple. As the person who proudly showed me the first iPhone (when I though nothing would knock Nokia off the number one spot) and who showed me in a restaurant how brilliant the first iPad was (although […]

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