Linda French

Linda French

Linda is an independent consultant, with 15 years experience in data privacy across the EU. Linda is an advocate for data privacy, with most of her experience in telecommunications and technology. Linda worked with Convergys as their Regulatory Affairs Consultant for over 10 years, responsible for the regulatory roadmap across Europe. Linda’s latests engagement have been with UL EHS Sustainability, and Asiainfo. The last 3 years have been spent with analysing the impact of the GDPR, and getting businesses ready for this new law. Linda, has a keen interest in international politics.

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What the new EU roaming rules actually mean for customers

What the new EU roaming rules actually mean for customers

Written by on June 5, 2017 in Guest Blog with 0 Comments

From 15th June 2017 hikes in call and data charges are being controlled whilst customers are roaming in any of the 28 EU member states. For most who travel periodically, returning frequently to their home country, making calls, texts and using data, they should not see a difference in charges on their bill. However, as […]

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With personal data, are you a Processor or Controller?

With personal data, are you a Processor or Controller?

Written by on January 11, 2016 in Guest Blog with 0 Comments

If you process data – and who doesn’t in our industry – you need to be sure you are doing it legally. When providing services involving personal data, you will either play the role of Processor or Controller. This will be normally be stipulated in a contract, with the company you are providing services to. This contract will […]

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For billing, VAT regulations cause confusion

For billing, VAT regulations cause confusion

Written by on August 20, 2015 in BillingViews, Guest Blog with 0 Comments

New VAT legislative changes came into force on 1 January 2015 for electronically supplied services/digital products. If you are not supplying these types of services to consumers (non-VAT registered) persons, then this change should not affect you for the most part. If you are supplying digital services, then you need to be aware of the […]

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Is your data anonymous or just encrypted?

Is your data anonymous or just encrypted?

Written by on March 2, 2015 in BillingViews, Guest Blog with 2 Comments

The rules on encrypting data can be something of a minefield, but are important to understand if you keep customer records. Encryption is more relevant for customers than for service providers. If a device is stolen it is sensible that no-one can make sense of its contents. If you are sending emails about, for instance, […]

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Data Protection = More than Data Security

Data Protection = More than Data Security

Written by on May 7, 2014 in BillingViews, Guest Blog with 0 Comments

When we are handing over our personal details, what is the first thing we think of? Our first thoughts might be: who is going to have access to this, and what could they do with it? These are my initial thoughts when I am handing over my address, email and telephone numbers. These thoughts are […]

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