Lorne Mitchell

Lorne Mitchell

Lorne started his billing career as enterprise architect on BT’s Interconnect Billing system in the early 1990s. He subsequently went on to senior architecture and operational billing roles in Concert Communications, AT&T and KPN. Founding President of the European Billing Association, he then joined PwC Consulting (later bought by IBM) and spent several years working on billing and other business systems with Level (3), T-Mobile, Vodafone and Virgin Media before leaving IBM in 2008 to set up his own consulting practice, Objective Designers.

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The Extreme Billing Challenge Part 1: Is your Revenue Assurance Process better than Seven Sigma?

The Extreme Billing Challenge Part 1: Is your Revenue Assurance Process better than Seven Sigma?

Written by on July 17, 2013 in BillingViews, Guest Blog with 0 Comments

This is the first in a series of articles where we are looking at “extreme” billing. What, you might ask, is extreme billing?  It is, essentially, a case study where the billing process performs at the extreme end of the capabilities of the people, software and technology who run the billing process. We start with […]

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From Revenue Management to Exchange Management: A View from Management World 2013

From Revenue Management to Exchange Management: A View from Management World 2013

Written by on May 24, 2013 in BillingViews, Guest Blog with 3 Comments

The Challenges of Charging for Digital Services I was fortunate enough to be invited to cover the Revenue Management Forum at the Management World conference last week in Nice. After a morning of keynote speeches, the so-called “Revenue Management Forum” kicked-off with a panel discussion led by BillingViews’ own Ed Finegold which explored the challenges […]

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