Martin Morgan

Martin Morgan

With 25 years’ experience in mobile communications software, Martin has worked in mobile billing software since the early days of the industry. As such he’s been around long enough to have had numerous articles published. He has spoken at many conferences. He’s served on the boards of software companies and trade associations. At Openet Martin is responsible for marketing thought leadership and demand creation.

rss feed
OSS, BSS or Digital ICE?

OSS, BSS or Digital ICE?

Written by on May 20, 2015 in Guest Blog with 1 Comment

There’s been a fair bit of discussion recently about the validity of using telecoms terminology like OSS (operational support systems) and BSS (business support systems). As networks and IT converge and the differentiation of OSS and BSS is becoming hazier than ever this is a vaild point. So if OSS and BSS need to be […]

Continue Reading

‘Billing is a disaster’ say industry leaders

‘Billing is a disaster’ say industry leaders

Written by on March 12, 2015 in BillingViews, Guest Blog with 0 Comments

“Billing is a disaster.” This was the response from a senior vice president of a leading cloud communications provider when asked about ease of interfacing to operators’ BSS during a panel discussion at MWC 2015 last week. A few years ago if someone had said such a thing at a conference session at MWC there […]

Continue Reading

Where Wi-Fi wins

Where Wi-Fi wins

Written by on January 8, 2015 in Guest Blog with 0 Comments

The Consumer Electronic Show (CES) is on in Las Vegas this week. This is normally the event where the latest and greatest devices make the news, with IoT, wearables and digital life services being at the forefront this year. However, as with many trade exhibitions, in between all the new product announcements, there is always one […]

Continue Reading

Wi-Fi: great when it works…

Wi-Fi: great when it works…

Written by on January 8, 2015 in BillingViews, Guest Blog with 0 Comments

Intelligently Using Wi-Fi to Compliment Cellular and Deliver Customer Quality of Experience The Consumer Electronic Show (CES) is on in Las Vegas this week. This is normally the event where the latest and greatest devices make the news, with IoT, wearables and digital life services being at the forefront this year. However, as with many trade […]

Continue Reading

Who will be your next BFF?

Who will be your next BFF?

Written by on September 1, 2014 in Guest Blog with 0 Comments

I’m reliably informed by people much, much younger than me that BFF means best friend forever (however fleetingly). Looking at the recent advances in our industry, it seems that some operators, OTTs and content providers are becoming friends and raising hopes that they’ll start making enough money by working together to become BFFs. It wasn’t […]

Continue Reading

OTTs, Content Providers and Operators – New BFFs!

OTTs, Content Providers and Operators – New BFFs!

Written by on September 1, 2014 in BillingViews, Guest Blog with 2 Comments

I’m reliably informed by people much, much younger than me that BFF means best friend forever (however fleetingly). Looking at the recent advances in our industry, it seems that some operators, OTTs and content providers are becoming friends and raising hopes that they’ll start making enough money by working together to become BFFs. It wasn’t […]

Continue Reading

VoLTE and HD Voice: it’s all about quality

VoLTE and HD Voice: it’s all about quality

Written by on May 23, 2014 in BillingViews, Guest Blog with 0 Comments

Today AT&T launch their VoLTE (voice over LTE) service. Marketing it as high definition voice services, AT&T is focusing their messaging on the call quality delivered by HD voice. In promotional videos AT&T make a comparison with standard TV and HD TV, and demo audio clips of standard calls against HD calls. The marketing messages […]

Continue Reading

Are you Nomophobic?

Are you Nomophobic?

Written by on May 5, 2014 in BillingViews, Guest Blog with 0 Comments

Apparently some people get a bit upset when they are separated from their smartphone. Unable to tweet, skype or update their Facebook status they get in what is generally called a huff (aka bad mood, surly behaviour, being a pain). This condition is formally now recognised by some psychologists and is called nomophobia (for “no […]

Continue Reading

Sponsored data: suddenly Billing is cool!

Sponsored data: suddenly Billing is cool!

Written by on February 26, 2014 in BillingViews, Guest Blog with 1 Comment

AT&T’s recent announcement about sponsored data was probably one of the main press stories from last month’s Consumer Electronics Show (CES) in Las Vegas. Let’s take a step back here – CES is all about the latest cool devices, web enabled trousers (there’s an idea) and smart cars that will drive you home. So why […]

Continue Reading

Policy – operator survey results: what’s your policy on Policy?

Policy – operator survey results: what’s your policy on Policy?

Written by on January 10, 2014 in BillingViews, Guest Blog with 0 Comments

Leading telecoms research firm Heavy Reading recently ran a survey with 80 telecoms operators asking where Policy management is going.  The results show that what started off as a niche system designed to provide network controls and implement fair usage limits is now seen as a strategic component that supports an ever increasing range of […]

Continue Reading

Top