Martin Morgan

Martin Morgan

With 25 years’ experience in mobile communications software, Martin has worked in mobile billing software since the early days of the industry. As such he’s been around long enough to have had numerous articles published. He has spoken at many conferences. He’s served on the boards of software companies and trade associations. At Openet Martin is responsible for marketing thought leadership and demand creation.

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BSS, Turkeys and the Real-Time Magic Wands

BSS, Turkeys and the Real-Time Magic Wands

Written by on December 6, 2013 in BillingViews, Guest Blog with 0 Comments

It’s generally agreed that real-time is good and that operators must evolve toward a real-time BSS framework to continue growing in the current data-centric mobile world. The big question is ‘how to get there’. Well publicised news reports remind us that some ‘big bang’ billing transformation projects don’t always go to plan. In fairness, most […]

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OMG – It’s a LDO!

OMG – It’s a LDO!

Written by on October 25, 2013 in BillingViews, Guest Blog with 0 Comments

Hey look, a new acronym – this time LDO – which stands for Lean Digital Operator. At the recent ETIS gathering in Riga, Telecom Italia’s strategy director outlined the future business drivers for operators and their IT implications, and how this will force operator to be lean, and, you guessed it, digital. Which basically means […]

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Why BSS is growing even as mobile growth levels out

Why BSS is growing even as mobile growth levels out

Written by on October 17, 2013 in BillingViews, Guest Blog with 0 Comments

In the last couple of days I’ve been reading about an event that will, according to one publication, ‘send shivers down the spine of telecoms executives’ and was reported by CBS Moneywatch with the headline ‘Mobile industry starts turning upside down’. This is not Armageddon or a plague but a recent report from Ovum forecasting […]

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The Impact of the European Union’s Connected Continent Proposal

The Impact of the European Union’s Connected Continent Proposal

Written by on September 17, 2013 in BillingViews, Guest Blog with 1 Comment

Roaming and Net Neutrality No more roaming charges – great. Not many complaints from consumers on that one. Goodbye to operators blocking Skype and YouTube on low speed connections – hooray it’s party time. Or maybe not. The European Union’s proposed legislation to enable a single European telecoms market is ambitious and, if passed into […]

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Wi-Fi Offload – Do you Want Quality with That?

Wi-Fi Offload – Do you Want Quality with That?

Written by on August 20, 2013 in BillingViews, Guest Blog with 0 Comments

At the start of summer I joined the throng in Nice for the annual TM Forum get together and catch up with old friends and hear about the latest and greatest happenings in the telecoms world. I asked fellow attendees what they thought of the event and the general view was that ‘the event was […]

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Ryanair, Electronic Cigarettes and a Billing Workshop

Ryanair, Electronic Cigarettes and a Billing Workshop

Written by on July 4, 2013 in BillingViews, Guest Blog with 0 Comments

At the ETIS Billing Workgroup last week in Krakow there was a discussion about how competition is forcing down prices and some operators are now promoting bundles that cost less than €10. Also this week we saw another round of roaming price cuts in the European Union. Is it time for operators to have a […]

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Customers, CMOs and CTOs – and The Pursuit of Real Happiness

Customers, CMOs and CTOs – and The Pursuit of Real Happiness

Written by on June 4, 2013 in BillingViews, Guest Blog with 0 Comments

At the end of last year a couple of surveys were produced showing how the technical and the business sides of mobile operators are now talking the same(ish) language and going after the same goals. Infonetics published results of a survey of CTOs in November asking about priorities for network investments. The top two drivers […]

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