Mitch Klaassen

Mitch Klaassen

Mitchell has 14+ years in the Telecommunications and IT industry with companies such as Nortel, Vodafone, Redknee and MATRIXX Software and across multiple technology domains. He has brought a wide array of technology experience and leadership to the areas of real-time BSS/OSS, Policy and Charging, Network Architecture Design & Product Management with strong focuses in the EMEA and APAC markets. He is based in Sydney and is the MATRIXX CTO for Asia Pacific.

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OTT – friend or foe?

OTT – friend or foe?

Written by on September 10, 2014 in Guest Blog with 0 Comments

The communications industry now realizes that Over the Top (OTT) players can be friends, not foes. Without them CSPs cannot take advantage of the app economy and will lose an opportunity to support an entire digital ecosystem. While they will, without doubt, try to win back dwindling revenues from voice and text that Skype, Viber […]

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Do CSPs’ future pivot on OTT collaboration?

Do CSPs’ future pivot on OTT collaboration?

Written by on September 9, 2014 in BillingViews, Guest Blog with 1 Comment

The communications industry now realizes that Over the Top (OTT) players can be friends, not foes. Without them CSPs cannot take advantage of the app economy and will lose an opportunity to support an entire digital ecosystem. While they will, without doubt, try to win back dwindling revenues from voice and text that Skype, Viber […]

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When the walls come tumbling down – the end of siloed thinking

When the walls come tumbling down – the end of siloed thinking

Written by on July 1, 2014 in BillingViews, Guest Blog with 0 Comments

We have been discussing silos in the telecommunications industry for many years. We know they must go and real-time is driving a sea change in the way that communications providers operate and organize themselves. Silos are being swept away. But there are bigger silos that are, without us necessarily realizing it, creating barriers to true […]

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Is Trust the new currency?

Is Trust the new currency?

Written by on February 20, 2014 in BillingViews, Guest Blog with 0 Comments

The topic of how one’s online and offline behavior is seen and used is a hot one and can often have a fear factor associated with it. Ultimately we are all individuals. We behave differently, react differently and have different requirements. Whether it is online or offline, our behavior stays basically the same. Some of […]

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