Nigel Back

Nigel Back

Nigel is a seasoned senior BSS professional with an excellent international track record across start-ups, vendors and operators. He has deep knowledge and design experience around real-time charging, policy and BSS/Telco generally. and is currently Director of Product Strategy at Matrixx Software.

The challenges of making ‘Pay Now’ a reality

The challenges of making ‘Pay Now’ a reality

Written by on October 14, 2015 in BillingViews, Guest Blog with 3 Comments

Examples of mobile pricing innovation are proliferating like mushrooms in a damp forest. Traditional bundles of data, voice and text are being deconstructed to be re-combined as highly personalized and configurable plans tuned to digital consumers’ lifestyles. Social media, music, HD video, roaming packs – purchased for an hour, a day, a month, or a […]

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Does your real-time program need therapy, or is it top of the class?

Does your real-time program need therapy, or is it top of the class?

Written by on March 27, 2014 in BillingViews, Guest Blog with 0 Comments

From time to time our industry becomes obsessed about ‘where things fit.’ In an agile, modern telco, we ask, should revenue assurance and fraud prevention be part of the same team? How should Marketing interact best with Billing or Customer Service? How, on earth, do we make our business ‘social?’ Over the last two years, […]

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My Picks for the Most Innovative Data Plans of 2013

My Picks for the Most Innovative Data Plans of 2013

Written by on January 9, 2014 in BillingViews, Guest Blog with 1 Comment

 The mobile landscape saw genuine transformation during 2013. Rapid LTE deployment saw mobile data truly coming of age. Navel-gazing around how mobile internet will change the world is giving way to real and exciting service and pricing experimentation. As the industry shifts into a higher gear, some of the first generation tariff models are diminishing […]

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Time to market – time to change

Time to market – time to change

Written by on December 13, 2013 in BillingViews, Guest Blog with 0 Comments

The jury is in, the verdict is clear. The need for responsiveness in the real-time world is driving a wholesale replacement of legacy BSS. ‘Time to market’ is the most critical driver. This is according to research house Infonetics and others (more details on the Infonetics research in our newsletter). The need to decrease time […]

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