Robert has worked in the telecommunications industry for more years than he cares to remember and is a regular contributor to industry forums, conferences and publications, most commonly on the impact of new technologies on billing, charging and the customer experience. He is currently helping Openet to develop its proposition to the wholesale and virtual operator market.
For many among UK telecoms’ longer-serving pros, ‘the future’s bright’ is a slogan that will recall the mobile industry’s halcyon early ‘90s when an upstart operator called Orange came over the horizon with a whole new look, and a proposition that drove a wedge between BT and Vodafone’s then-comfortable duopoly and went on to swallow […]
MVNOs – Mobile Virtual Network Operators – have no physical networks, lease wireless capacity from existing mobile service providers and, though they resell services under their own brand name, are highly dependent on their enabling operator. On the face of it, not a strong position from which to build a successful telco business. On the […]
“Five years – that’s all we’ve got Five years – my brain hurts a lot!” David Bowie, Five Years (1972) In technology, as in pop music, five years is a long, long time. In pop music, the years from ’72 to ‘77 moved us on from concept albums and rock music to three-minute singles and […]
Our company recently surveyed over a hundred CSPs to check out how they currently feel about the trend towards digital transformation. Many of the results gave us pause for thought – in particular, how exposed many operators feel by their lack of resources, and how ready many are to seek help on the road to digital […]