Tracy Monday

Tracy Monday

Tracy is an Analyst with UK-based analyst firm Telesperience. She has 20 years’ experience working with communications service providers, infrastructure providers and systems integrators. ( See www.telesperience.com for more details.)

CSPs, lose the bundle, next generation customers do not want it

CSPs, lose the bundle, next generation customers do not want it

Written by on May 6, 2016 in Guest Blog with 2 Comments

Communications service providers (CSPs) have a mantra: bundle as much as possible to maximise revenues. In the past this may have worked. Quad play, text, voice and data – add as many services as you can to boost your price point and increase customer loyalty. Except this no longer works. Today it’s losing you customers […]

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The IoT and the new type of MVNO

The IoT and the new type of MVNO

Written by on February 8, 2016 in Guest Blog with 0 Comments

We’ve heard a lot about the potential of IoT and how it will fill the telecoms industry’s coffers with much-needed new revenue. But, like many promising ideas, it is taking far longer for IoT revenues to get off the ground than the hype would suggest. Part of the reason for the slow rise in revenues […]

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Cloudshock: is the cloud hiding costs from you?

Cloudshock: is the cloud hiding costs from you?

Written by on February 3, 2016 in Guest Blog with 1 Comment

Cloudshock: a look at why so many businesses make the case for Cloud on cost savings, only to discover a plethora of unexpected costs. We’re not longer in the phase of ‘why cloud’ or even ‘when cloud’ – we’ve rapidly and imperceptibly moved to ‘which cloud, and how cloud’. The motivation for adopting cloud services […]

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Enterprises are unprepared for the impact of IoT on their networks

Enterprises are unprepared for the impact of IoT on their networks

Written by on February 23, 2015 in Guest Blog with 0 Comments

Telesperience’s chief strategist Teresa Cottam recently spoke at a Level 3 Vision Day on The Connected World alongside Anthony Christie Global CMO of Level 3 and Amdocs’ Vincent Rousselet. Together they described the many and myriad possibilities that will be delivered by the Connected World – ranging from novel, compelling experiences, to new efficiency drivers […]

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