Tracy Monday
Tracy is an Analyst with UK-based analyst firm Telesperience. She has 20 years’ experience working with communications service providers, infrastructure providers and systems integrators. ( See www.telesperience.com for more details.)
Communications service providers (CSPs) have a mantra: bundle as much as possible to maximise revenues. In the past this may have worked. Quad play, text, voice and data – add as many services as you can to boost your price point and increase customer loyalty. Except this no longer works. Today it’s losing you customers […]
We’ve heard a lot about the potential of IoT and how it will fill the telecoms industry’s coffers with much-needed new revenue. But, like many promising ideas, it is taking far longer for IoT revenues to get off the ground than the hype would suggest. Part of the reason for the slow rise in revenues […]
Cloudshock: a look at why so many businesses make the case for Cloud on cost savings, only to discover a plethora of unexpected costs. We’re not longer in the phase of ‘why cloud’ or even ‘when cloud’ – we’ve rapidly and imperceptibly moved to ‘which cloud, and how cloud’. The motivation for adopting cloud services […]
Telesperience’s chief strategist Teresa Cottam recently spoke at a Level 3 Vision Day on The Connected World alongside Anthony Christie Global CMO of Level 3 and Amdocs’ Vincent Rousselet. Together they described the many and myriad possibilities that will be delivered by the Connected World – ranging from novel, compelling experiences, to new efficiency drivers […]
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