BillingViews

Some more stories from the billing wars – status: still a mess

Some more stories from the billing wars – status: still a mess

Written by on March 16, 2017 in Billing & Payments, Opinion with 0 Comments

There is a sentiment out there that says billing is boring. There is also a sentiment out there that says that when things go wrong, they become interesting again. So with billing. Last week we saw a frankly shocking – no, we did not say made up – report that billing is in a terrible mess, […]

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The billing systems mess is even worse than we thought

The billing systems mess is even worse than we thought

Written by on March 10, 2017 in Billing & Payments, Opinion with 0 Comments

It seems, shockingly, that operators are no more on top of the billing systems mess than they were some years ago. In fact, the situation, according to a recent survey by Mobile Europe, has got dramatically worse. The reason for the mess, according to the report, is that telecoms has grown by acquisition rather than […]

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India’s electronic payments players and what they do

India’s electronic payments players and what they do

Written by on March 10, 2017 in Billing & Payments, News with 0 Comments

MUMBAI (Reuters) – India’s has launched a slew of electronic systems to encourage its 1.2 billion people to rely less on cash, and adopt digital services to buy everything from groceries to fuel. Here is an overview of India’s cash-less initiatives. United Payments Interface (UPI) The payments system was launched in August 2016 by state-run […]

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If you want some real reality, then why not try Pokemon Go

If you want some real reality, then why not try Pokemon Go

Written by on March 9, 2017 in Billing & Payments, Opinion with 0 Comments

The consensus seems to be forming that the recent MWC in Barcelona was actually some weird virtual reality experience. Real reality seemed to have left the building. Even the hype was being hyped (presumably to keep investors investing until the hype becomes reality). Among the over-hyped hype, however, was one small note of sanity. Oddly, […]

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OSS and BSS vendor and contract announcements at MWC17

OSS and BSS vendor and contract announcements at MWC17

Written by on March 2, 2017 in Billing & Payments, News with 0 Comments

Globe Telecom Selects NEC and Netcracker to Accelerate Digital Transformation and Infrastructure Virtualization Globe Telecom is the leading mobile service operator in the Philippines, managing one of the nation’s largest networks which delivers sophisticated mobile, broadband and fixed-line services to consumers, small and medium businesses and large enterprises. Known for delivering innovative services and exceeding […]

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Niall Norton, fact, fiction, MWC – and strangers dancing in the dark

Niall Norton, fact, fiction, MWC – and strangers dancing in the dark

Written by on February 23, 2017 in Billing & Payments, Opinion with 1 Comment

Catching up with Openet CEO, Niall Norton (NN) is always a thought provoking half hour, but it turned out we were six months late for this particular rendez-vous. However, rendez-vous we did, just ahead of the MWC in Barcelona. Our mission: to sort the fact from the hype. DisruptiveViews (DV): Niall, good to talk to […]

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Three Group selects MATRIXX for digital transformation across Europe

Three Group selects MATRIXX for digital transformation across Europe

Written by on February 21, 2017 in Billing & Payments, News with 0 Comments

MATRIXX Software today announced that Three Group, the telecommunications arm of CK Hutchison Holdings, a multinational conglomerate, has selected its real-time Digital Commerce platform to support Three’s mobile service providers in the UK, Denmark and Sweden. The Three Group companies will deploy MATRIXX Digital Commerce as part of their digital business transformation from providing voice and data […]

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MTN has novel way of managing bill shock

MTN has novel way of managing bill shock

Written by on January 24, 2017 in Billing & Payments, Guest Blog with 0 Comments

The combination of 4G/LTE smartphones triggers MTN bill shock warning. The MTN bill shock campaign is a call to subscribers to manage their data better. MTN says rapidly depleting data and bill shock are due to increased usage of social media and streaming platforms on mobile devices, as well as faster network speeds due to […]

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EE is the latest telco to be fined millions for billing errors, but it won’t be the last

EE is the latest telco to be fined millions for billing errors, but it won’t be the last

Written by on January 18, 2017 in Billing & Payments, Opinion with 0 Comments

Billing is still causing major problems for operators and their customers. The latest to fail is UK company EE, which has been handed out a £2.7 million fine by regulator Ofcom. The fine is over ten times the amount that EE overcharged their customers. Many billing professionals will look at this story and raise their […]

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Predictions of the cost of OTT substitution soar 750% in 27 months

Predictions of the cost of OTT substitution soar 750% in 27 months

Written by on January 16, 2017 in Billing & Payments, Guest Blog with 0 Comments

TelecomAsia ran an article on January 11th 2017 on a report from Juniper saying that OTT substitution will cost operators $104 billion this year. Juniper says that the impact of OTT substitution will be the equivalent to 12% of operators’ service revenues. No real surprise there. Voice, messaging and text are all pretty much now commoditised. […]

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