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Three Group selects MATRIXX for digital transformation across Europe

Three Group selects MATRIXX for digital transformation across Europe

Written by on February 21, 2017 in Billing & Payments, News with 0 Comments

MATRIXX Software today announced that Three Group, the telecommunications arm of CK Hutchison Holdings, a multinational conglomerate, has selected its real-time Digital Commerce platform to support Three’s mobile service providers in the UK, Denmark and Sweden. The Three Group companies will deploy MATRIXX Digital Commerce as part of their digital business transformation from providing voice and data […]

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MTN has novel way of managing bill shock

MTN has novel way of managing bill shock

Written by on January 24, 2017 in Billing & Payments, Guest Blog with 0 Comments

The combination of 4G/LTE smartphones triggers MTN bill shock warning. The MTN bill shock campaign is a call to subscribers to manage their data better. MTN says rapidly depleting data and bill shock are due to increased usage of social media and streaming platforms on mobile devices, as well as faster network speeds due to […]

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EE is the latest telco to be fined millions for billing errors, but it won’t be the last

EE is the latest telco to be fined millions for billing errors, but it won’t be the last

Written by on January 18, 2017 in Billing & Payments, Opinion with 0 Comments

Billing is still causing major problems for operators and their customers. The latest to fail is UK company EE, which has been handed out a £2.7 million fine by regulator Ofcom. The fine is over ten times the amount that EE overcharged their customers. Many billing professionals will look at this story and raise their […]

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Predictions of the cost of OTT substitution soar 750% in 27 months

Predictions of the cost of OTT substitution soar 750% in 27 months

Written by on January 16, 2017 in Billing & Payments, Guest Blog with 0 Comments

TelecomAsia ran an article on January 11th 2017 on a report from Juniper saying that OTT substitution will cost operators $104 billion this year. Juniper says that the impact of OTT substitution will be the equivalent to 12% of operators’ service revenues. No real surprise there. Voice, messaging and text are all pretty much now commoditised. […]

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My new business bank is like a bank, but better

My new business bank is like a bank, but better

Written by on January 9, 2017 in Billing & Payments, Guest Blog with 0 Comments

Last year I wrote about the lack of innovation in business banking and someone must have been listening! Last week my Tide Business MasterCard arrived. Tide is technically a prepaid account but operates like a business bank account with a sort code, account number, direct debits, Business MasterCard and many other trappings of business banking […]

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Who’s going to pay for bank branches?

Who’s going to pay for bank branches?

Written by on November 22, 2016 in Billing & Payments, Guest Blog with 0 Comments

The relentless decline in the number of bank branches in the UK and elsewhere features regularly in the press. In May 2016 BBC News stated that 600 branches had closed in the previous year. It’s no surprise that customers are using apps and online for managing their banking and using branches less and less; it’s […]

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Vodafone UK fined record amount for billing irregularities

Vodafone UK fined record amount for billing irregularities

Written by on October 26, 2016 in Billing & Payments, News with 0 Comments

LONDON (Reuters) – Britain has fined Vodafone a record 4.6 million pounds ($5.60 million) for “serious and sustained” customer failures, including not updating accounts when mobile phone users topped up their credit to make calls. Vodafone, the world’s second-largest mobile operator, also failed to act quickly enough to identify or address the problems, the regulator […]

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4 reasons why XaaS should be on your recurring revenue radar

4 reasons why XaaS should be on your recurring revenue radar

Written by on October 19, 2016 in Billing & Payments, Guest Blog with 0 Comments

What is XaaS? How do you even pronounce it? It’s (Anything) as a Service, let’s pronounce it “zaahss”, and it’s a market that is absolutely on fire. Consumption and subscription services are taking the world by storm, as evidenced by projected XaaS growth of 40% a year through 2020. Customers are flocking to on-demand XaaS […]

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eir expands relationship with Openet for advanced services

eir expands relationship with Openet for advanced services

Written by on October 11, 2016 in Billing & Payments, News with 0 Comments

Openet, a supplier of real-time BSS (business support systems) and customer engagement systems, today announced that Ireland’s largest telecommunications company, eir, has deployed Openet’s Policy Manager solution. The activation of Openet’s solution enables the Irish operator to offer advanced digital service functionality and bundled offers to its customers. This is the first deployment of its kind […]

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Omantel reduces time to market with Redknee implementation

Omantel reduces time to market with Redknee implementation

Written by on October 4, 2016 in Billing & Payments, Snippets with 0 Comments

Redknee, a provider of real-time monetization and subscriber management software, is pleased to announce the successful implementation of Redknee Unified, a converged multi-play billing, charging and customer care platform at Omantel, a leading communication service provider (CSP) in the Middle East. The successful implementation has transformed Omantel’s IT infrastructure across multiple lines of business including mobile, […]

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