Billing & Payments
IBM has acquired IRIS Analytics, a privately held company specializing in real-time analytics to help combat payment fraud. Only 16 percent of banks polled in a recent global IBM Institute of Business Value study could detect fraud as it is attempted. Once new schemes were identified and confirmed, it is estimated that countermeasures typically require over four weeks to […]
A new study by Machina Research and Starhome Mach illustrates just how big the explosion in M2M roaming is. In itself, this should be a good thing, but there are a couple of issues that make it complicated. First, the profile of traffic is very different from human traffic and this makes it hard, if […]
Call us cynical, but when a senior company executive, commenting on a billing problem, says ‘we have reviewed the incident and associated processes to rule out a recurrence,’ you have to smile. You know, you just know, that some patch has been, chewing gum-like, applied to some system, somewhere. And heads have probably been bashed together. […]
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