Billing & Payments
It seems, shockingly, that operators are no more on top of the billing systems mess than they were some years ago. In fact, the situation, according to a recent survey by Mobile Europe, has got dramatically worse. The reason for the mess, according to the report, is that telecoms has grown by acquisition rather than […]
MUMBAI (Reuters) – India’s has launched a slew of electronic systems to encourage its 1.2 billion people to rely less on cash, and adopt digital services to buy everything from groceries to fuel. Here is an overview of India’s cash-less initiatives. United Payments Interface (UPI) The payments system was launched in August 2016 by state-run […]
The consensus seems to be forming that the recent MWC in Barcelona was actually some weird virtual reality experience. Real reality seemed to have left the building. Even the hype was being hyped (presumably to keep investors investing until the hype becomes reality). Among the over-hyped hype, however, was one small note of sanity. Oddly, […]
Globe Telecom Selects NEC and Netcracker to Accelerate Digital Transformation and Infrastructure Virtualization Globe Telecom is the leading mobile service operator in the Philippines, managing one of the nation’s largest networks which delivers sophisticated mobile, broadband and fixed-line services to consumers, small and medium businesses and large enterprises. Known for delivering innovative services and exceeding […]
Catching up with Openet CEO, Niall Norton (NN) is always a thought provoking half hour, but it turned out we were six months late for this particular rendez-vous. However, rendez-vous we did, just ahead of the MWC in Barcelona. Our mission: to sort the fact from the hype. DisruptiveViews (DV): Niall, good to talk to […]
MATRIXX Software today announced that Three Group, the telecommunications arm of CK Hutchison Holdings, a multinational conglomerate, has selected its real-time Digital Commerce platform to support Three’s mobile service providers in the UK, Denmark and Sweden. The Three Group companies will deploy MATRIXX Digital Commerce as part of their digital business transformation from providing voice and data […]
The combination of 4G/LTE smartphones triggers MTN bill shock warning. The MTN bill shock campaign is a call to subscribers to manage their data better. MTN says rapidly depleting data and bill shock are due to increased usage of social media and streaming platforms on mobile devices, as well as faster network speeds due to […]
Billing is still causing major problems for operators and their customers. The latest to fail is UK company EE, which has been handed out a £2.7 million fine by regulator Ofcom. The fine is over ten times the amount that EE overcharged their customers. Many billing professionals will look at this story and raise their […]
TelecomAsia ran an article on January 11th 2017 on a report from Juniper saying that OTT substitution will cost operators $104 billion this year. Juniper says that the impact of OTT substitution will be the equivalent to 12% of operators’ service revenues. No real surprise there. Voice, messaging and text are all pretty much now commoditised. […]
Last year I wrote about the lack of innovation in business banking and someone must have been listening! Last week my Tide Business MasterCard arrived. Tide is technically a prepaid account but operates like a business bank account with a sort code, account number, direct debits, Business MasterCard and many other trappings of business banking […]
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