Billing & Payments

When it comes to tickets, we search in vain for the true one click wonder

When it comes to tickets, we search in vain for the true one click wonder

Written by on May 4, 2016 in Billing & Payments, Guest Blog with 1 Comment

A funny thing happened on the way to the Tomorrow’s Transactions Forum. I arrived in good time (it’s always best to add on a few minutes to give yourself time to buy a ticket) for the 7.39 Flying Glacier to Waterloo via Misery and Degradation. Hurrah!When I got into the ticket hall I discovered that […]

Continue Reading

Australian banks open doors to digital money transfer companies

Australian banks open doors to digital money transfer companies

Written by on May 3, 2016 in Billing & Payments, News with 0 Comments

SYDNEY (Reuters) – Digital money transfer companies including PayPal Holdings are rushing to grab a share of Australia’s $35 billion remittance market, hoping to plug a vacuum left by the major domestic banks’ exit from the space last year. U.S.-listed PayPal intends to roll out its online remitting platform Xoom into Australia soon, senior executives […]

Continue Reading

Australian claims he created bitcoin, but some remain skeptical

Australian claims he created bitcoin, but some remain skeptical

Written by on May 2, 2016 in Billing & Payments, News with 0 Comments

SYDNEY/SINGAPORE (Reuters) – Australian tech entrepreneur Craig Wright told the BBC that he was the creator of controversial digital currency bitcoin, but some skepticism remained about the identity of a person who until now has gone by the name of Satoshi Nakamoto. The BBC reported on Monday that Wright gave some technical proof demonstrating that […]

Continue Reading

ETIS event blows apart four myths about customers

ETIS event blows apart four myths about customers

Written by on May 2, 2016 in Billing & Payments, Opinion with 0 Comments

Among many interesting discussions at the ETIS BRM meeting last week, one stood out. The average age of the attendees was hovering around 40, possibly more, until three students and one young exec arrived to discuss how they use communications now, and how they will use it in the future. It was a myth busting […]

Continue Reading

Vodafone needs to learn customer service, fast

Vodafone needs to learn customer service, fast

Written by on April 28, 2016 in Billing & Payments, Opinion with 0 Comments

It is interesting to note that when it comes to customer scoring of mobile phone companies in the UK, those that have no network come out top. In a recent Ofcom survey, GiffGaff comes out top with 79 percent, four stars for customer service and five stars for value for money. Vodafone, on the other […]

Continue Reading

Interview with Gerry Donohoe – on NFV, VNS and virtualisation

Interview with Gerry Donohoe – on NFV, VNS and virtualisation

Written by on April 27, 2016 in Billing & Payments, Opinion with 0 Comments

Amongst all the hype and general hoohah surrounding NFV, VNS and every other acronym to do with virtualisation, we decided to catch up with Openet’s Technical Director, Gerry Donohoe (GD) to find out what is actually going on. DisruptiveViews (DV): When we spoke with Niall Norton not so long ago, he said that you haven’t […]

Continue Reading

Web-connected electric cars will have a disruptive pricing model

Web-connected electric cars will have a disruptive pricing model

Written by on April 25, 2016 in Billing & Payments, News with 0 Comments

BEIJING/DETROIT (Reuters) – Tomorrow’s cars will be all-electric, self-driving, connected to high-speed communications networks … and free. And probably Chinese. That, at least, is the vision of Jia Yueting, a billionaire entrepreneur and one of a new breed of Chinese who see their technology expertise re-engineering the automobile industry, and usurping Tesla Motors, a U.S. […]

Continue Reading

Contactless payments (and more) with Kerv

Contactless payments (and more) with Kerv

Written by on April 22, 2016 in Billing & Payments, Guest Blog with 0 Comments

Recently I caught up with the team behind Kerv, the contactless payment ring. Kerv has taken an innovative approach to contactless payments by creating a product that is both convenient and robust. Consumer interest in Kerv has been huge – the Kickstarter campaign was over-subscribed and preorders have been significant. Initially I will admit I […]

Continue Reading

BSS/OSS now defunct, dead, gone, buried – maybe

BSS/OSS now defunct, dead, gone, buried – maybe

Written by on April 14, 2016 in Billing & Payments, Opinion with 3 Comments

I have been harping on for years – many years – that the terms BSS and OSS are defunct and should be replaced with something far more generic like MMB – Money Making Bits. You may well laugh but BSS (business support systems) and OSS (operational support systems) are leftovers from a bygone era when […]

Continue Reading

€78,000 roaming bill makes for very expensive holiday

€78,000 roaming bill makes for very expensive holiday

Written by on April 11, 2016 in Billing & Payments with 0 Comments

A few days’ holiday in the Dominican Republic have landed an Avignon (France) estate agent with a bill for nearly €78,000 roaming charges  – and seen his telecoms operator, Bouygues, cut his business phone lines. In an article published in Connexion (France’s English Language Newspaper), Vincent Lahousse claimed he and his family had not made any calls, […]

Continue Reading

Top