BillingViews

For the third year running the tech press has been debating whether or not the new iPhone will have an NFC chip and whether Apple will launch an NFC based payments service. This year leaked parts from the new iPhone appear to confirm that an NFC chip is definitely present and speculation has focussed on what exactly […]

I’m reliably informed by people much, much younger than me that BFF means best friend forever (however fleetingly). Looking at the recent advances in our industry, it seems that some operators, OTTs and content providers are becoming friends and raising hopes that they’ll start making enough money by working together to become BFFs. It wasn’t […]

NetScout is crying foul against Gartner. The NetScout lawsuit against Gartner has raised the ‘pay-for-play’ specter once again. Whether this is a case of a vendor just peeved at their spot on the Gartner Magic Quadrant or they have a legitimate grievance, I am not in a position to judge. Whether NetScout will be successful […]

The well-used term ‘location, location, location’ has always been linked to smart real estate buying, but it now has taken on a rather sinister alternative meaning, thanks to Google. In case you are unaware, your every movement is being tracked and recorded by the big G, whether you like it or not. Well, not your […]

It seems to be ‘data pricing’ week at BillingViews Boulevard. And why not? Almost every day another example of plans that make no sense comes to light. So why should we not complain, compare and if necessary satirise the incomprehensible notion that customers are going know what 2 Gigabytes actually buys them. Take wine. Contemplating […]

It seems our recent plea for more clarity in data pricing has fallen on deaf ears, at least among U.S. wireless operators. AT&T’s ever-present Mobile Share commercials use celebrities like Chef Gordon Ramsay and former NBA basketball star Grant Hill to tell us how cheap its mobile plans are. Verizon has also jumped on board […]

The emerging discussion in the communications industry is how we get beyond data. Pricing data per megabyte, for example, does not make sense. Customers (even those who work in the communications industry) cannot tell you how much data a video consumes. Even an engineer would ask you technical questions about quality, jitter and who knows […]

Small businesses and mom and pop shops have always gotten the short end of the stick when it comes to credit card payments. Already on thin margins, they are forced by the credit card companies to fork over a percentage of each card swipe and follow a dizzying fee schedule that can easily add up […]

I was thinking the other day about where retail banking should go next. However hard you look for the account package that suits your needs, you end up choosing accounts that have been designed by people who think they understand your needs – but of course do not. So why don’t banks let you build […]

A recent court ruling in California could provide mobile operators with an unexpected revenue boost from billing. In short, the ruling states that companies must reimburse employees for work-related use of personal cellphones – the practice commonly known as BYOD (bring your own device). That alone may not seem an unreasonable thing, after all, staff […]
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