Guest Blog

Amazon increases its aggressive land grab. Not content to sit on 70% market share, Amazon is aggressively compensating for the lack of Alexa on smartphones by effectively giving the devices away and pushing e-commerce as hard as it can. A land grab strategy makes complete sense because the more Amazon can drive Alexa usage, the more […]

With 18 months to go before the UK’s formal exit from the EU, Brexit is rolling in fast, pushing a bow-wave of uncertainty ahead of it. When the wave breaks, which way up will it leave the UK telecoms industry? The biggest impact is likely to result from changing patterns of movement within the EU. […]

EVs could trigger a huge decline in vehicle demand. Vehicle makers are queuing up to announce their commitment to electric vehicles (EVs) but at the same they may be cheering for their own demise. Volvo began it by committing to an EV line-up in 2019 followed by Chinese plans to ban all sales of fossil fuel […]

In case you hadn’t noticed, the word digital is everywhere. We’re all digitally transforming or digitally enabling or embracing the digital economy (or not). There are those of us who hate the word because it seems oddly out of date – telecoms having ‘gone digital’ decades ago. We remember when digitalisation simply meant making information […]

Huawei abandoned its habit of launching a new phone at IFA 2017 and instead focused on a new chipset called the Kirin 970 that promises all usual the bells and whistles as well as artificial intelligence. Huawei made some bold claims regarding its hardware performance as well as power efficiency thanks to its 10nm geometry […]

There are very good reasons to launch SiriKit. Apple has made some changes to executive responsibility for Siri that I see as a sign that things are not going very well and that changes are required. Given Siri’s weakness, I don’t see much downside for Apple in allowing third parties to implement the digital assistant in […]

In many industries – such as airlines, retail, and media – disruption has been linked to new low-cost, almost commodity-type services. Southwest Airlines and Ryanair paved the way for low-cost flights, online news has become a commodity, and retail chains like Walmart, Aldi and Lidl have created a new cheap-prices-always category. The common theme is: […]

I recently joined an Institute of Engineering & Technology (IET) workshop looking into some of the unexpected consequences of autonomous vehicles. The IET will be producing a report shortly but I’m here to promote the accessibility design agenda. The technical capabilities of the vehicle, the compute power on board for navigation, vehicle management and entertainment are […]

In the spring of 2017, Openet, with European Communications, surveyed attitudes to customer experience in the telecoms industry which threw up some pretty interesting results, prime among them: Customer experience is a vitally important success factor in the competitive telecoms market. At a time when customers struggle to differentiate service providers on the basis of […]
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