Guest Blog

Consumer choice in banking

Consumer choice in banking

Written by on January 27, 2014 in BillingViews, Guest Blog with 0 Comments

Last week the news was full of comments from a certain politician about UK banks being forced to reduce their market share by selling branches. However this idea sadly misses the point about how best to increase competition in the banking market. If the banks are forced to dispose of branches they will likely want […]

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Realizing the benefits of operator and OTT collaboration

Realizing the benefits of operator and OTT collaboration

Written by on January 24, 2014 in BillingViews, Guest Blog with 0 Comments

In recent years Over the Top players (OTTs) have been seen as a major threat, impacting operators’ core revenue streams. But OTTs present an immense opportunity if operators are able to unlock the value of their assets, effectively and efficiently. Most operators, having realized that the threat of OTTs will not be stopped by blocking […]

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Will consumers Zapp?

Will consumers Zapp?

Written by on January 20, 2014 in BillingViews, Guest Blog with 2 Comments

This week Zapp announced the confirmed support from five UK banks and building societies  – HSBC, First Direct, Metro Bank, Santander, Nationwide. I’ve been following Zapp for a while now and this support from leading UK banks takes it beyond the concept stage and starts to make it a reality. Zapp will allow consumers to pay in store or […]

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Let’s get rid of unprofitable subscribers…but first….

Let’s get rid of unprofitable subscribers…but first….

Written by on January 13, 2014 in BillingViews, Guest Blog with 1 Comment

In November 2013, RCom India deactivated 10M subscribers. According to the RCom spokesperson “Reliance Communications has de-activated around 10 million unprofitable, low-end subscribers at the lowest end of the ARPU (average revenue per user) range. This will have no impact on revenues and will instead contribute to the improvement of service quality on the network. […]

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Size matters… and also what you do with it

Size matters… and also what you do with it

Written by on January 13, 2014 in BillingViews, Guest Blog with 2 Comments

Big Data. BIG Data. Big Big Big Data. There are some arguments about how to define Big Data, but I think the name pretty much explains itself. It is data, and it is big. What makes Big Data interesting is that technology now allows us to scale up all the things we always did with […]

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Policy – operator survey results: what’s your policy on Policy?

Policy – operator survey results: what’s your policy on Policy?

Written by on January 10, 2014 in BillingViews, Guest Blog with 0 Comments

Leading telecoms research firm Heavy Reading recently ran a survey with 80 telecoms operators asking where Policy management is going.  The results show that what started off as a niche system designed to provide network controls and implement fair usage limits is now seen as a strategic component that supports an ever increasing range of […]

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My Picks for the Most Innovative Data Plans of 2013

My Picks for the Most Innovative Data Plans of 2013

Written by on January 9, 2014 in BillingViews, Guest Blog with 1 Comment

 The mobile landscape saw genuine transformation during 2013. Rapid LTE deployment saw mobile data truly coming of age. Navel-gazing around how mobile internet will change the world is giving way to real and exciting service and pricing experimentation. As the industry shifts into a higher gear, some of the first generation tariff models are diminishing […]

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2014: The Year of Mobile Payments?

2014: The Year of Mobile Payments?

Written by on January 8, 2014 in BillingViews, Guest Blog with 0 Comments

 A new year brings new activity and investment in the payment space… but perhaps not the kind we’re hoping for.  Recent announcements from major players as well as new product launches in the industry have arguably shifted the focus away from the mobile device and presented consumers with more options.  The good news: a more […]

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Kiss my tariff: keeping telecom and energy tariffs simple

Kiss my tariff: keeping telecom and energy tariffs simple

Written by on January 6, 2014 in BillingViews, Guest Blog with 4 Comments

I sometimes wonder if I was fated to work in revenue assurance, possibly as punishment for the misdemeanours of a previous life. My middle initials are R and A. I am an insanely stubborn outspoken pedant. Whilst these are weaknesses in other walks of life, they were useful attributes for an RA pro. And as […]

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The real cost of internet filters

The real cost of internet filters

Written by on December 30, 2013 in BillingViews, Guest Blog with 0 Comments

Let us be honest. Communications firms are in the business of making connections, not blocking them. And though some may deny it, many people make all sorts of unexpected connections to many other people. Just consider who has been listening to Angela Merkel’s conversations, or how London newspaper editors joke about hacking each other’s voicemail. […]

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