Opinion
I have often joked to colleagues and clients that I should write a book on why IT Services companies walk blindly into situations that lead to them having troubled accounts – and what they can do avoid such circumstances. Somehow, life kept getting in the way of this notion. However, having left my last company […]
We have heard the words ‘real-time, contextual offers’ a lot over the last few years, but we are now beginning to understand exactly what they mean. When the telco industry was fixated by data – parts of it still are – we really did not understand how data could be contextual. If, however, you look […]
Face ID will make or break this device. I have long believed that this year’s iPhone offerings will not trigger a super cycle of replacement but with a lukewarm reception for the iPhone 8 is likely to mean that it is up to the iPhone X to drive Apple’s bottom line beyond expectations. When I look […]
Even Oculus doesn’t believe the hype. Oculus has sent the surest signal yet that all is not well with virtual reality (VR) in a move that can only be interpreted as an admission that VR is far from being able to live up to the expectations that have been set for it. Oculus has updated its […]
The word database is an almost invisible part of our world. It suggests a foundation for data, yet seems a little static. In the past, of course, it didn’t need to be much else. In a telco environment, it needed to manage information in time for the bill run at the end of the month. […]
News that technology stocks are weathering their first setback in years comes as no surprise. For many years, internet giants have had a pretty easy ride through the regulation that has shackled telcos. Now, that is changing. And it will cost massive sums of money. Taking down extremist content within an hour or so is, […]
Telecoms executives are increasingly convinced that the world is shifting from value chains to platform-based ecosystems and are keen to play a central role – but that means delivering a strong customer experience via big data analytics, and part of that experience means giving customers as much visibility and control over their data as possible […]
Amazon increases its aggressive land grab. Not content to sit on 70% market share, Amazon is aggressively compensating for the lack of Alexa on smartphones by effectively giving the devices away and pushing e-commerce as hard as it can. A land grab strategy makes complete sense because the more Amazon can drive Alexa usage, the more […]
While the debate about whether AI will lead us to destruction or not continues, one recent insight is worth reporting. A lecture on the progress in finding a cure for Parkinson’s Disease in Edinburgh is not the place where you would think you would be struck by insights into AI, but it was. The reason […]
With 18 months to go before the UK’s formal exit from the EU, Brexit is rolling in fast, pushing a bow-wave of uncertainty ahead of it. When the wave breaks, which way up will it leave the UK telecoms industry? The biggest impact is likely to result from changing patterns of movement within the EU. […]
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