eir expands relationship with Openet for advanced services

Written by on October 11, 2016 in Billing & Payments, News with 0 Comments

BreakthroughOpenet, a supplier of real-time BSS (business support systems) and customer engagement systems, today announced that Ireland’s largest telecommunications company, eir, has deployed Openet’s Policy Manager solution. The activation of Openet’s solution enables the Irish operator to offer advanced digital service functionality and bundled offers to its customers. This is the first deployment of its kind in the Irish market.

The product allows operators to offer innovative, convenient, and flexible ways for subscribers to buy and use their services, such as on-demand services, real-time upgrades, service passes, and advice-of-charge alerts. This enables eir to provide its customers with greater access to service category bundles such as a social media bundles and mobile TV, using more flexible service pricing. eir now has greater flexibility to enhance customer data bundles while also enabling improved capability to offer variable speeds for digital service experiences.

 eir’s deployment builds on a long-standing partnership between the two companies. The operator initially selected Openet’s Charging solution in 2009 to support its dedication to charging improvements, especially in relation to roaming offers and pre-emptive compliance with EU roaming requirements. This deal enables enhanced flexibility as eir extends further into digital content and value-added services across its subscriber base.

 “The activation of Openet’s Policy Manager allows us to launch new and personalised services that will enhance the experience of our subscribers and differentiate us in the market” said Ashley Morgan, Director of Service Creation at eir. “As a result, new bundles and offers are already providing enhanced access to popular social media content. The development of our relationship with Openet allows us to continue our commitment to digital innovation.”

 “We are delighted that eir recognises the value that our combined solutions provide as it continues to advance its digital services”, said Niall Norton, CEO of Openet. “We believe that advanced partnerships with digital content providers combined with innovative network controls and offer management enable some of the best opportunities for service providers to ensure they continue to enhance their customer engagement”.

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