New global WhatsApp outage pushes users to Telegram

Written by on May 4, 2017 in News with 0 Comments

REUTERS/Nacho Doce

(Reuters) – WhatsApp, a popular messaging service owned by Facebook Inc, suffered a widespread global outage on Wednesday that lasted for several hours before being resolved, the company said.

“Earlier today, WhatsApp users in all parts of the world were unable to access the service for a few hours. We have now fixed the issue and apologize for the inconvenience,” WhatsApp said in an email late Wednesday afternoon.

WhatsApp was down in parts of India, Canada, the United States and Brazil, according to Reuters journalists. It affected people who use the service on Apple Inc’s iOS operating system, Alphabet Inc’s Android and Microsoft Corp’s Windows mobile OS.

In Brazil, where the professional class relies heavily on the messaging service, it was down for about two and a half hours. Many users switched to rival system Telegram, which has picked up millions of customers in Brazil after two previous outages resulting from court orders.

WhatsApp’s is used by more than 1.2 billion people around the world and is a key tool for communications and commerce in many countries. The service was acquired by Facebook in 2014 for $19 billion.

(Reporting by Sangameswaran S and Ismail Shakil in Bengaluru; Additional reporting by David Ingram and Jonathan Weber in San Francisco and Anthony Broadle in Brasilia; Editing by Richard Chang and Leslie Adler)

Tags: ,

Reuters

About the Author

About the Author: Thomson Reuters is the world's largest international multimedia news agency, providing investing news, world news, business news, technology news, headline news, small business news, news alerts, personal finance, stock market, and mutual funds information available on Reuters.com, video, mobile, and interactive television platforms. .

Subscribe

If you enjoyed this article, subscribe now to receive more just like it.

Subscribe via RSS Feed

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Top
%d bloggers like this: