Good news for billing

Written by on June 19, 2015 in BillingViews, Opinion with 0 Comments

computers in a trash bin on a streetAgainst the background of (our own) depressing analysis of the mobile communications market comes some encouraging news. Research house Infonetics has published its findings on the state of the billing and charging market and found it in rude health.

According to the report, the billing market was worth $3.1 billion worldwide in 2014 and will grow at a compound annual growth rate of 16 percent between 2014 and 2019. The whole BSS market, according to Informa last year will be worth much more.

This growth is, according to research director Shira Levine, driven by the need to support the extra capacity driven by new network technologies such as LTE. While some of this activity is from operators buying adjunct systems to bolster the performance of legacy, presumably in part adding real-time functionality, “operators such as Singtel and Telefonica are overhauling their entire billing and charging environments over the course of several years,” according to Levine.

Meanwhile the policy management market is also on the increase, with a report from the same source last year saying that it was worth $1 billion in 2013 and of course to become worth $2.5 billion in 2018.

The two, of course, are intertwined. Last year, a survey from the TM Forum revealed that the biggest focus for operators in two years’ time (now one year) is collaboration with OTT players. Obviously, to achieve this policy and charging need to be either integrated or tightly linked and almost all of the respondents to that survey agreed that they should be integrated. All of the global carriers agreed with that sentiment.

Hopefully, therefore, the tactic of those European operators who recently wrote to the EU, asking them for lighter regulation, fast, is to try and delay the competition while preparing for the ‘fight.’ Hopefully, too, the early examples of collaboration will turn into a wealth of partnerships, where operators can past trying to sell data and actually offer some compelling products based on proper customer profiling.

You never know, the recent defensive posture of the European telcos may be a short term strategy and they already have the future mapped out successfully.

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Alex Leslie

About the Author

About the Author: Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet. He is publisher of DisruptiveViews and previously BillingViews. .

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