Globe Telecom Selects NEC and Netcracker to Accelerate Digital Transformation and Infrastructure Virtualization
Globe Telecom is the leading mobile service operator in the Philippines, managing one of the nation’s largest networks which delivers sophisticated mobile, broadband and fixed-line services to consumers, small and medium businesses and large enterprises.
Known for delivering innovative services and exceeding customer expectations, Globe Telecom is constantly investing in new capabilities to maintain its market leadership. As part of this mandate, Globe is upgrading and optimizing its infrastructure for new digital services. Netcracker’s OSS suite, comprised of Service Activation, Resource Inventory and Discovery & Reconciliation, and NEC/Netcracker’s Service Orchestration solution will enable Globe to lay the foundation for hybrid operations between physical and virtual infrastructure. The solutions will also optimize current service deployment processes and increase the level of automation.
“Our customers expect us to offer the most innovative digital services in the market and deliver those services reliably and consistently. As such, we continue to invest in cutting-edge technology that will allow seamless customer experience,” said Pebbles Sy-Manalang, Chief Information Officer at Globe.
Deutsche Telekom deploys MYCOM OSI ProAssure™ digital services quality management
Deutsche Telekom is one of the largest CSPs in Germany with 40 million mobile and 20 million fixed subscribers, in addition to providing fixed broadband to more than 12 million corporate business customers. It differentiates on network quality as a strategic objective and has received multiple awards for being the best network across mobile and fixed domains.
Deutsche Telekom offers a corporate EVPL (Ethernet Virtual Private Line) service to enterprise customers, using its state-of-the-art next generation All-IP broadband network. As such, it required the highest Quality of Service in the market to differentiate its offering and be recognised as the most competitive provider. In addition, Deutsche Telekom required the ability to prioritize incident management based on customer service plans and differentiated quality-of-service profiles, have near real-time EVPL service status visibility across its network and provide first level issue isolation and probable cause detection.
“MYCOM OSI provides a dynamic, scalable and reliable solution that we can depend on to offer competitive IP broadband service SLAs to corporate customers,” said Patrick Suberg, VP Network Assurance & M2M Platform, Deutsche Telekom, “ProAssure enables us to maintain high customer satisfaction with our corporate services and also to effectively manage SLA expectations – in short, it helps us meet our business objectives.”
TalkTalk TV to Deliver New TV Experience with Ascendon
CSG Fuels New, Digital Service for UK Quad-Play Provider
TalkTalk is a quad-play communications service provider (CSP), offering pay television, voice, broadband, and mobile services to businesses and consumers in the United Kingdom. TalkTalk chose Ascendon to further elevate its TV offering as a competitive digital service, aligned with consumer demand for access to video content anytime, anywhere, across devices.
Ascendon will provide an intuitive app-based storefront and other services that will allow consumers to access titles from TalkTalk TV’s video product catalog through the set-top box or mobile devices.
Aleks Habdank, Managing Director of TalkTalk TV, said, “This is an exciting new partnership for TalkTalk TV and one that will enable us to accelerate our mobile viewing offering. We led the market by being the first provider to roll out the Next Generation YouView upgrade, which over 50 percent of our customers are already enjoying, and earlier this month, TalkTalk was named TV Provider of the Year in a public vote. We’re looking forward to customers being able to enjoy even more of the entertainment they love, whenever and wherever they want, both in and out of the home.”
91% Global Operators View Real-Time Assurance as a Key Priority for Revenue Protection
An operator Survey Shows High Potential for Revenue Exposure using Existing Batch-based Systems, research from Telecoms.com in association with Openet, has revealed.
The new study explores the levels of emphasis placed on revenue protection by over 100 global operators. It calls out the increasing importance in assuring revenues generated by real-time data streaming services – such as video on demand or live television streaming. With data consumption trends shifting towards an ever increasing amount of video streaming, it is rightly being treated as a top challenge by operators the world over.
Without a transformed approach to revenue and service assurance, over 50% of respondents admit that they will risk losing more than 3% of the revenues expected to come from digital services (i.e. TV services, etc) in 2017 alone. With over 60% anticipating that revenues from digital services will account for 10% of total revenues, and 30% seeing this revenue figure at over 20% of total revenues, this forecast leakage represents a significant level of risk.
The majority (87%) agreed that most existing revenue assurance systems were designed for traditional telecoms networks. With the advent of virtualization across operators’ infrastructure promising increased efficiency in the long-term, at a network level, it significantly increases complexity in the short term. With this in mind, 83% of operators believe the complexity of network virtualization is adding greater need to solve the challenge of dynamic data collection for assurance in this sense.