Redknee’s Skoczkowski is ‘awesome’ – and so are some of his points!

Written by on March 3, 2016 in Billing & Payments, Features with 1 Comment

Redknee CEO, Lucas Skoczkowski, strongly believes for communications service providers (CSPs) that want to be digital service providers (DSPs) it’s all about how they engage and treat their subscribers. This includes making it easier for them to interact with CSPs.

CSPs want to be and probably should be more like Uber and it will involve a technology as well as a mindset change. Among the great points, Skoczkowski believes that CSPs should be thinking about rolling out applications to interact with their customers. They need to think about platforms and not service delivery networks. The problem of course, is whether they can change fast enough. Skoczkowski believes they can, but not without pain. Although, pain brings disruption and disruption brings innovation – in many ways.

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About the Author

About the Author: Tony is a freelance writer, regular speaker, MC and chairman for the telecoms and digital services industries worldwide. He has founded and managed software and services companies, acts a market strategist and is now Editor of DisruptiveViews. In June 2011, Tony was recognized as one of the 25 most influential people in telecom software worldwide. .

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  1. Ehtisham.rao says:

    Excellent thought. Right down our alley at http://www.servup.co Looking forward to connect with tony poulos on lightweight edge of network platforms that bring new dimension to CSPs besoming DSPs and a new customer engagement paradigm.

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