Tag: assurance

A maturity model for fulfilment

A maturity model for fulfilment

Written by on June 13, 2017 in Billing & Payments, Features with 0 Comments

Oh good, yet another maturity model! Yes, but this one, like the good ones out there, delivers not only a suggestion of the problems we face in fulfilling customer orders, but also suggests a roadmap to address the interdependencies and rising complexities in achieving various levels of delivery and customer experience. Fulfilment, what is it? […]

Continue Reading