Tag: BA

British PM calls on BA to compensate passengers after IT failure

Written by Reuters on May 30, 2017 in News with 0 Comments

LONDON (Reuters) – Prime Minister Theresa May called on British Airways to compensate the thousands of passengers who were left stranded over the weekend by an IT failure and to deliver the service that customers expect of the country’s flagship carrier. BA was forced to cancel all flights from London’s Heathrow, Europe’s busiest airport, and […]

Power surge blamed for grounding BA flights – what next?

Written by Reuters on May 30, 2017 in News with 0 Comments

LONDON (Reuters) – British Airways (BA) said it would take steps to ensure there was no repeat of a computer system failure that stranded 75,000 passengers over a holiday weekend and turned into a public relations disaster. BA had been forced to cancel all its flights from Heathrow, Europe’s busiest airport, and Gatwick on Saturday […]