Tag: banking

Banks Tighten the Belt… But Don’t Forget About Payments!

Banks Tighten the Belt… But Don’t Forget About Payments!

Written by on December 16, 2013 in BillingViews, Guest Blog with 0 Comments

With increasing regulation in financial services in recent years, many banks are feeling a tightening of the wallet when it comes to innovation in consumer products and services.  Investment spend that in years past has gone toward mobile and online advancement is now being spent on regulatory projects or worse, fines.  At least in the […]

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What do I want from my bank?

What do I want from my bank?

Written by on November 22, 2013 in BillingViews, Guest Blog with 0 Comments

Normally I write about something new that’s happening in payments but today I’m writing about something that isn’t happening! The other day I was thinking about what I want from a bank. The banks we have in the UK today are little changed from the model that has existed for decades; fundamentally it is branch […]

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Is There A Future for Bank Branches?

Is There A Future for Bank Branches?

Written by on June 13, 2013 in BillingViews, Guest Blog with 0 Comments

A few weeks ago my local branch of HSBC received a major refurbishment. What intrigued me about this is that in our increasingly technology centric world HSBC still thinks it’s worthwhile spending money on its branches. As a customer who will do everything I can to avoid stepping inside a bank, the idea that banks […]

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M-Pesa – A Kenyan Success Story In Perspective

Written by on November 5, 2012 in BillingViews, Guest Blog with 0 Comments

M-Pesa provides millions of Kenyans an easy and efficient mobile money service.  Its staggering growth rate and widespread adoption is beyond impressive.  So, what can M-Pesa teach us about mobile payment?  Perhaps not much.  The benefits to consumer adoption in Africa are very different to other markets and because of this, M-Pesa’s success is not […]

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