Tag: bill caps

UK operators agree on bill caps for stolen phones

Written by on March 23, 2015 in Snippets with 0 Comments

Under a ‘voluntary agreement,’ five mobile players in the UK – EE, O2, 3, Virgin Media and Vodafone – will introduce bill caps as protection measures for consumers from huge bills run-up on stolen mobiles, following government action. The operators will offer consumers a liability cap set at £100 when a device is reported lost […]

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Bill shock knows no boundaries

Bill shock knows no boundaries

Written by on December 11, 2014 in BillingViews, News with 0 Comments

If your credit card is stolen, you’re generally not responsible for errant charges even if they took place prior to when you reported your card missing. However, that courtesy doesn’t appear to extend to mobile phones, as several Vodafone customers recently learned the hard way. Several tourists who had traveled from the UK to Barcelona, […]

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