Tag: billshock

The inconvenient truth about billshock and roaming

The inconvenient truth about billshock and roaming

Written by on July 14, 2017 in Guest Blog with 0 Comments

 The new EU roaming regulations (the Eurotariff) has created plenty of work for our marketing and PR folk. But, as the commentator industry competes to stamp their mark on the issue, interpreting and reinterpreting it to push their own agenda, many myths are being promoted.  One of these is that roaming billshock has finally been […]

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Is maintaining dark revenue a symptom of an old-fashioned telco?

Is maintaining dark revenue a symptom of an old-fashioned telco?

Written by on May 15, 2017 in Billing & Payments, Opinion with 0 Comments

It almost seems impolite to talk about dark revenue, but we should. Dark revenue arises in several different forms. There is the overage model. Keep your data caps low and your customers will break through their limit. You can then charge overage. There is the paper bill. In an effort to become sustainable, green and […]

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The end of data roaming charges – what was the fuss about?

The end of data roaming charges – what was the fuss about?

Written by on February 7, 2017 in Opinion with 0 Comments

The long, rocky and sometimes amusing road towards the abolition of roaming charges across Europe is nearing its end. Or so it seems. It has been nearing its end for some time. We reported, back when Neelie Kroes was in charge, the comings and goings, the skirmishes between her, her department and Vodafone. It was […]

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T-Mobile ups the ante by eliminating fees

T-Mobile ups the ante by eliminating fees

Written by on May 30, 2014 in BillingViews, News with 0 Comments

T-Mobile is continuing to rock the boat. From dubbing itself the “Uncarrier” to its CEO crashing an AT&T party earlier this year, the carrier has gone the unconventional route to try to change its fate as the number 4 wireless operator in the U.S. Its latest antic is no less dramatic as the carrier moves […]

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Direct Operator Billing – the pros and cons, from Istanbul

Direct Operator Billing – the pros and cons, from Istanbul

Written by on March 18, 2014 in BillingViews, News with 0 Comments

30 percent of the operators at the recent ETIS Billing and Revenue Management meeting are offering some form of Direct Operator Billing (DOB). While this clearly means that 70 percent are not, this is because the circumstances of their markets were not conducive to launching DOB or because they were still in the ‘thinking’ stage. […]

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Apple, a six-year-old and a billing nightmare

Apple, a six-year-old and a billing nightmare

Written by on January 16, 2014 in BillingViews, News with 0 Comments

The expression ‘even a six-year-old could do it’ is one that has been around the English language for generations. As you get older and, like some BillingViews executives, you become more and more baffled by new technology, this expression is normally joined by another – ‘there is never a six-year-old around when you need one.’ […]

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Vodafone not playing with Google anymore

Vodafone not playing with Google anymore

Written by on November 14, 2013 in BillingViews, News with 0 Comments

Direct Operator Billing (DOB) or carrier billing has many advantages. It ticks the three main boxes for doing, well, anything. It is cheaper, faster and better. Customers like it, operators like it, obviously, and merchants like it. So why is Vodafone going against the grain? They have withdrawn DOB from the UK, Germany, Italy and […]

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Roaming Goes a Step too Far

Written by on February 11, 2013 in BillingViews, News with 0 Comments

A few years ago, Jo Waring, TelecomAsia’s wise editor, asked at a conference what operators will do when boundaries and borders become things of the past. The immediate answer from CSP panelists was to remain silent. Oddly, that is exactly what their strategy has been. While that was several years ago, the question now is […]

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