Tag: BSS
It is safe to say that policy control has grown up. In its early iterations, it was used to control customers. Customers would reach their data limit, and find that their speed had been reduced or they had been blocked, or they were suddenly liable to overage charges. Then telcos realised that they could reverse […]
DisruptiveViews (DV) recently caught up with Openet’s new COO, Jon Ross (JR), to ask his opinion about the future of BSS and the challenges and opportunities ahead. DV: Jon, thank you for taking the time to talk to us. You have been in your new role of COO at Openet for just a few weeks. […]
Andrew Penn, the CEO of Telstra, said that the price of data will be zero in five years’ time. He didn’t say this in private, or at a small breakfast meeting, but during his keynote speech at the recent GSMA event in Shanghai. It was a real wake up call to the industry. Innovation, therefore, […]
“We’ve spent zillions of dollars on BSS but who is in need of a bill?” This was the question asked by KPN CTO Eric Hoving during a panel discussion at the recent TMF Live event in Nice. This is not a new question. There’s been a lot of debate going on for the last 5 years […]
It is two years since we spoke to MATRIXX Software, so we decided to catch up with Founder and VP of Marketing Jennifer Kyriakakis. At that time the company had just announced their first major deal, with Telstra. The main reason for the deployment, in November 2014, was billshock. The confusion about data on the […]
Catching up with Openet CEO, Niall Norton (NN) is always a thought provoking half hour, but it turned out we were six months late for this particular rendez-vous. However, rendez-vous we did, just ahead of the MWC in Barcelona. Our mission: to sort the fact from the hype. DisruptiveViews (DV): Niall, good to talk to […]
Billing is still causing major problems for operators and their customers. The latest to fail is UK company EE, which has been handed out a £2.7 million fine by regulator Ofcom. The fine is over ten times the amount that EE overcharged their customers. Many billing professionals will look at this story and raise their […]
The promise of telco virtualisation is that carriers can and will provide services comparable to Google and Amazon. With virtualised network architecture, a telco can launch a service in a couple of months and can even become a marketplace of services such as video streaming, cloud services, security and firewall services. According to VMWare’s Shekar […]
TelecomAsia ran an article on January 11th 2017 on a report from Juniper saying that OTT substitution will cost operators $104 billion this year. Juniper says that the impact of OTT substitution will be the equivalent to 12% of operators’ service revenues. No real surprise there. Voice, messaging and text are all pretty much now commoditised. […]
It is, perhaps, unfair to pick on one particular telco suffering from billing issues, but Telstra has done it again. Hot on the heels of very public outages and PR disasters, Telstra now seems to have made an unforced error, of the most basic kind. Their web site said that customers on their L Plan would […]
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