Tag: BSS

Billing legacy still a barrier to being digital

Billing legacy still a barrier to being digital

Written by on January 8, 2016 in Billing & Payments, Opinion with 0 Comments

Call us cynical, but when a senior company executive, commenting on a billing problem, says ‘we have reviewed the incident and associated processes to rule out a recurrence,’ you have to smile. You know, you just know, that some patch has been, chewing gum-like, applied to some system, somewhere. And heads have probably been bashed together. […]

Continue Reading

NFV implementation and integration

NFV implementation and integration

Written by on November 25, 2015 in BillingViews, Guest Blog with 0 Comments

CSPs are looking to become leaner and more agile organisations. With this comes an increased focus on the reduction of CapEx and OpEx budgets – where network-function virtualisation (NFV) can play a major role by enabling CSPs to turn up services in minutes rather than months. But, for those CSPs looking at the potential of […]

Continue Reading

With fast track BSS, operators becoming digital faster

With fast track BSS, operators becoming digital faster

Written by on October 23, 2015 in BillingViews, Guest Blog with 0 Comments

Last week many of telecom’s brightest and best IT folks gathered in Copenhagen for the annual ETIS Gathering. I, alongwith the luminaries from DisruptiveViews, spent the best part of two days talking with operators, analysts and vendors about innovation. We had a speaker from Google telling us all not to be afraid of failure. We […]

Continue Reading

The challenges of making ‘Pay Now’ a reality

The challenges of making ‘Pay Now’ a reality

Written by on October 14, 2015 in BillingViews, Guest Blog with 3 Comments

Examples of mobile pricing innovation are proliferating like mushrooms in a damp forest. Traditional bundles of data, voice and text are being deconstructed to be re-combined as highly personalized and configurable plans tuned to digital consumers’ lifestyles. Social media, music, HD video, roaming packs – purchased for an hour, a day, a month, or a […]

Continue Reading

How do operators view the next year or so?

How do operators view the next year or so?

Written by on September 23, 2015 in Opinion with 0 Comments

Real-time charging specialist Openet has been busy over the summer. They have been talking to over a hundred operators about how digital they feel. The report, another in a series of excellent papers from Openet is, on the whole, upbeat. There are, however, some areas that raise an eyebrow. Not surprisingly, operators see the biggest […]

Continue Reading

BSS market still rising – stats

Written by on August 11, 2015 in Snippets with 0 Comments

Operation support systems (OSS)/Business support systems (BSS) are used by telecommunications service providers in order to manage their network as well as their customer base. Effective utilization of available resources while ensuring optimal user experience entails services such as order management, provisioning, customer relationship management (CRM) and billing among others, which collectively make OSS/BSS market. […]

Continue Reading

What is innovation and how do we deliver it?

What is innovation and how do we deliver it?

Written by on June 24, 2015 in Guest Blog with 2 Comments

Communication service providers need to be better innovators. Digital service providers will have to be maestros of innovation. So the mantra goes. But just what is innovation in a telecoms sense? And if it is so important how do we become better at doing it? This was the subject of a fairly heated debate at […]

Continue Reading

OSS, BSS or Digital ICE?

OSS, BSS or Digital ICE?

Written by on May 20, 2015 in Guest Blog with 1 Comment

There’s been a fair bit of discussion recently about the validity of using telecoms terminology like OSS (operational support systems) and BSS (business support systems). As networks and IT converge and the differentiation of OSS and BSS is becoming hazier than ever this is a vaild point. So if OSS and BSS need to be […]

Continue Reading

In BSS, the trend is constant – and good

In BSS, the trend is constant – and good

Written by on April 8, 2015 in BillingViews, Features with 0 Comments

Although you would be forgiven for thinking that the 2,000 plus respondents to the annual telecoms.com survey were confused about some things, in the BSS section there was a refreshing consistency. And, with only 23 percent of the sample either unlikely or very unlikely to invest in BSS this year, things are looking rosy for […]

Continue Reading

Billing market growing – but questions remain

Billing market growing – but questions remain

Written by on December 15, 2014 in BillingViews, News with 0 Comments

An obviously very comprehensive report has just been published on the ‘state of the billing market.’ The report, by Information Communication Technology predicts that the market for a wide range of communications billing – and revenue management – software will grow from $7.80 billion in 2014, to $11.78 billion by 2019. This is clearly good […]

Continue Reading

Top