Tag: CSP

What do CSPs and ocean liners have in common?

What do CSPs and ocean liners have in common?

Written by on November 24, 2016 in Guest Blog with 0 Comments

As every communications service provider (CSP) has realized, their existing business models are under threat and they have to radically modify the way they operate to be serious players in the new digital enterprise ecosystem space. Building and operating super-fast communications networks is simply not enough to warrant being the center of any digital ecosystem. […]

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CSPs, lose the bundle, next generation customers do not want it

CSPs, lose the bundle, next generation customers do not want it

Written by on May 6, 2016 in Guest Blog with 2 Comments

Communications service providers (CSPs) have a mantra: bundle as much as possible to maximise revenues. In the past this may have worked. Quad play, text, voice and data – add as many services as you can to boost your price point and increase customer loyalty. Except this no longer works. Today it’s losing you customers […]

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Beware Loon – it could just be a modern day Trojan horse

Beware Loon – it could just be a modern day Trojan horse

Written by on October 13, 2015 in Opinion with 0 Comments

If telcos, i.e. communications service providers (CSPs), think that their strictly regulated, licensed and protected operating environments are immune from serious competition in the near future, they may need to think again, and quickly. Just take a look at an even more heavily-regulated industry, taxis, to see what I mean. Innovation, clever use of technology […]

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Communications and Customers – the Last Great Balancing Act?

Communications and Customers – the Last Great Balancing Act?

Written by on March 14, 2013 in BillingViews, News with 0 Comments

We are, at last, getting beyond that ‘black and white’ argument concerning the fate of Communications Service Providers (CSPs). They were either going to be ‘dumb pipes’ or ‘value added service providers.’ The consensus was that ‘dumb pipe’ was bad (or not), ‘value added provider’ was good. Now we are beginning to seriously discuss models […]

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M2M is Big, but Who will Make the Money?

Written by on October 22, 2012 in BillingViews, Opinion with 0 Comments

There was a focus on M2M at the recent ETIS Gathering in Athens. We agree that the market is about scale but we still cannot quite see where the opportunities lie. The now famous statistic that by 2020 50 billion devices will be connected was quoted several times and was not in any serious dispute. Research […]

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