Tag: customer management

Gartner Releases Puzzling IRCM Magic Quadrant

Gartner Releases Puzzling IRCM Magic Quadrant

Written by on December 13, 2012 in BillingViews, Opinion with 3 Comments

If you wore yellow glasses, would the sky look green? It might; ask Gartner. Gartner just released its Magic Quadrant for what it now calls Integrated Revenue & Customer Management for CSPs and it is a puzzler. Gartner seems to be pretty uptight about reprints of its stuff, so I’m unfortunately not going to include […]

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