Tag: digital transformation

Digital transformation amongst CSPs is not going too well: survey

Digital transformation amongst CSPs is not going too well: survey

Written by on October 24, 2017 in Opinion with 2 Comments

It will come as no, or little, surprise that digital transformation programmes among Communications Service Providers (CSPs) are not going as well, or as fast as we would like. The reason, as usual, is not about things technical, it is about things cultural and about communications (or the lack of communications). This is the main […]

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Guy Kawasaki has some lessons on real digital transformation

Guy Kawasaki has some lessons on real digital transformation

Written by on September 15, 2017 in Opinion with 0 Comments

The ACC2017 conference kicked off in Cebu on Tuesday with a pep talk from Guy Kawasaki, Silicon Valley guru and chief evangelist for online graphic design platform Canva, who outlined key points that telcos should keep in mind as they plot their path to digital transformation. Drawing from his own experience working for Apple  – […]

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Putting the digital into digital transformation

Putting the digital into digital transformation

Written by on September 13, 2017 in Guest Blog with 0 Comments

In case you hadn’t noticed, the word digital is everywhere. We’re all digitally transforming or digitally enabling or embracing the digital economy (or not). There are those of us who hate the word because it seems oddly out of date – telecoms having ‘gone digital’ decades ago. We remember when digitalisation simply meant making information […]

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Europe needs a global mentality to tackle digital transformation

Europe needs a global mentality to tackle digital transformation

Written by on March 8, 2017 in Opinion with 0 Comments

Europe lacks a “global mentality” when it comes to innovation in the digital technology sector, Director of the European Institute of Innovation and Technology (EIT Digital) Willem Jonker told EURACTIV Spain. Jonker, in Madrid to attend the opening of EIT Digital’s Spanish HQ, said that “although there are many good ideas, we still think too […]

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MWC17: digital transformation takes centre stage. Thoughts?

MWC17: digital transformation takes centre stage. Thoughts?

Written by on March 6, 2017 in Guest Blog with 0 Comments

Has Digital Transformation finally come of age? In a surprise twist, digital transformation took the top spot at this year’s Mobile World Congress. The usual suspects, the big handset vendors just couldn’t make an impact this year. With Samsung still reeling, LG and Huawei were left (here) to plug the gap, but the shine just […]

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Three Group selects MATRIXX for digital transformation across Europe

Three Group selects MATRIXX for digital transformation across Europe

Written by on February 21, 2017 in Billing & Payments, News with 0 Comments

MATRIXX Software today announced that Three Group, the telecommunications arm of CK Hutchison Holdings, a multinational conglomerate, has selected its real-time Digital Commerce platform to support Three’s mobile service providers in the UK, Denmark and Sweden. The Three Group companies will deploy MATRIXX Digital Commerce as part of their digital business transformation from providing voice and data […]

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Level 3 and IDG say digital transformation must be CIO priority

Level 3 and IDG say digital transformation must be CIO priority

Written by on January 9, 2017 in Guest Blog with 0 Comments

It is imperative for chief information officers (CIOs) to focus on implementing digital transformation. A report from Level 3 Communications, Inc. and IDG Connect, says digital transformation is a key focus for organisations across key Western Europe markets, with 60% of current IT investment designed to support future business expansion and growth. Meanwhile, almost two-thirds (64%) […]

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Digital transformation – can you get there on your own?

Digital transformation – can you get there on your own?

Written by on March 16, 2016 in Billing & Payments, Guest Blog with 0 Comments

Our company recently surveyed over a hundred CSPs to check out how they currently feel about the trend towards digital transformation. Many of the results gave us pause for thought – in particular, how exposed many operators feel by their lack of resources, and how ready many are to seek help on the road to digital […]

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Stop failing customers and become as good as Airbnb & Uber

Stop failing customers and become as good as Airbnb & Uber

Written by on July 31, 2015 in Opinion with 0 Comments

When the CEO of a national Digital Transformation Office publicly states his department is ‘failing its customers’ you have to sit up and take notice. If a government department, with seemingly deep pockets, is not able to cope with the trials and tribulations of digital transformation then what hope is there for the rest of […]

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